IT Asset Manager

EagleBank; Silver Spring (MD); On-site; USD 95,000 - 156,000; Full time

Job summary

EagleBank in Silver Spring, MD is seeking an IT Asset Manager to oversee the lifecycle of technology assets, optimize costs, and ensure compliance.

You will lead hardware and software asset management, manage licenses, and partner with procurement, risk, and cybersecurity to maximize value.

Qualifications

• Requires Bachelor's Degree in IT/CS or related; 4 years may substitute for degree.
• 5+ years in IT asset management, hardware and software lifecycle.
• ITIL Foundation certification and experience implementing ITIL practices.
• Experience with ServiceNow asset management preferred; strong ServiceNow skills.
• Vendor management experience is a plus; strong analytical and problem-solving abilities.

Responsibilities

• Oversee IT asset lifecycle management including procurement, deployment, usage, and retirement.
• Maintain software/hardware asset records and licensing compliance.
• Leverage ServiceNow for asset tracking, reporting, and SACM alignment.
• Drive vendor management activities and evaluate performance.
• Collaborate with Procurement and risk/compliance teams to optimize costs.

Skills

IT asset management

Vendor management

Analytical thinking

Communication skills

Education

BA/BS in IT, CS or related

Tools

ServiceNow

Job description

IT Asset Manager

ID: 2026-2330

Location: US-MD-Silver Spring

Location Address: 11900 Bournefield Way

Position Type: Full Time Regular

Business Unit Description: Bank Operations

Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $95,191.00 to $156,479.00. Additional compensation may be possible based on experience and skills.

Responsibilities

Are you passionate about technology, operational excellence, and maximizing the value of IT investments? As an IT Asset Manager, you will play a critical role in overseeing the lifecycle of the organization's technology assets, ensuring they are effectively managed, optimized, and aligned with business objectives.

In this highly visible role, you will lead asset management strategies across hardware, software, licensing, and technology inventory, partnering with stakeholders throughout the organization to drive efficiency, compliance, and cost optimization. You will play a crucial role in supporting cybersecurity risk reduction, regulatory compliance, operational efficiency, and maximizing the value of technology investments.

This is an excellent opportunity for a detail-oriented professional who enjoys combining technology, analytics, and process improvement to deliver measurable business value.

MAJOR DUTIES AND RESPONSIBILITIES

IT Asset Lifecycle Management

Develop and implement strategies for the procurement, deployment, utilization, and retirement of IT assets.

Monitor and optimize asset usage to ensure cost-effectiveness and alignment with organizational goals.

Conduct regular audits to maintain accurate and up-to-date asset records.

Work proactively with Procurement and TPRM to keep inventory records accurate and aligned.

Software and Hardware Asset Management

Create and maintain processes, procedures, and controls for hardware and software asset management.

Track software licenses, ensuring compliance with licensing agreements.

Coordinate with relevant stakeholders to assess software needs and make recommendations for procurement or retirement.

Maintain an inventory of hardware assets, tracking their deployment, utilization, and decommissioning.

Develop and report on inventory management metrics.

Implement best practices for hardware maintenance, upgrades, and replacement.

Perform hardware and software audits.

ServiceNow Expertise

Utilize ServiceNow platform for effective IT asset management, configuration management, and incident tracking.

Leverage ServiceNow reporting and analytics to provide insights into asset performance and usage.

ITIL Practices

Implement ITIL best practices for Service Asset and Configuration Management (SACM).

Ensure alignment of asset management processes with ITIL framework.

Vendor Management

Manage relationships with third-party vendors, negotiating contracts and ensuring compliance with service level agreements. Evaluate vendor performance and recommend improvements or changes as needed.

Purchase Order Management

Manage the creation and tracking of purchase orders using ServiceNow.

Perform audit and reconciliation of purchases.

Qualifications

Requirements

• Bachelor's Degree in Arts/Sciences (BA/BS) in Information Technology, Computer Science, or related field
• 4 years experience will be considered in lieu of degree
• 5 years IT Asset Management with a focus on both software and hardware assets and demonstrated knowledge of technology lifecycle
• Certification in ITIL Foundation and demonstrated experience implementing ITIL practices
• Previous asset management platform experience; ServiceNow asset management experience strongly preferred
• Proficiency in using ServiceNow for IT asset management
• Strong analytical and problem-solving skillsExcellent communication and interpersonal skills
• Third-party vendor management experience is a plus