IT Asset Support Specialist - Client Services

Telamon; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Annual bonus

Flexible PTO & holidays

Tuition reimbursement & development

Job summary

Telamon in Columbus, OH is seeking a Specialist, Client Support to coordinate customer, vendor, and internal activities across the IT asset disposition lifecycle. You will manage communications, logistics, records, and invoicing tasks while supporting project tracking using Veridy or similar platforms.

Ideal candidates have 0–2 years of client support experience, strong communication, and CRM familiarity. This hourly/onsite role offers growth opportunities and a collaborative team environment in

Qualifications

• High school diploma required.
• 0–2 years of client support experience required.
• Strong written and verbal communication skills.
• Familiarity with CRM systems and data accuracy is essential.

Responsibilities

• Manage shared support inboxes and log communications in CRM systems.
• Respond to inquiries by phone and email in a timely, professional manner.
• Prepare and distribute quotes, requests, and project documents.
• Coordinate ITAD logistics including asset pickups and tracking.

Skills

CRM systems

Communication

Organization

Attention to detail

Problem solving

Education

High school diploma

Tools

Salesforce

Cirrus

Veridy

Job description

Telamon in Columbus, OH is seeking a Specialist, Client Support to coordinate customer, vendor, and internal activities across the IT asset disposition lifecycle. You will manage communications, logistics, records, and invoicing tasks while supporting project tracking using Veridy or similar platforms.

Ideal candidates have 0–2 years of client support experience, strong communication, and CRM familiarity. This hourly/onsite role offers growth opportunities and a collaborative team environment in