IT Asset Specialist

Ledgent Technology; Tempe (AZ); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

HSA option

401(k) with company match

Paid time off

Dental, vision, and life insurance

Employee Assistance Program (EAP)

24/7 Nurse Line

Job summary

Ledgent Technology in Tempe, AZ is seeking a detail-oriented IT Asset Specialist to own the full lifecycle management of our technology assets. You will ensure accurate inventory records, coordinate hardware deployments, and support onboarding and offboarding to keep equipment ready for use.

You will maintain asset custody, track shipments, manage transfers, and contribute to data quality and compliance across multiple locations.

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in IT support, IT asset management, inventory control, logistics, or related operational roles.
• Experience handling and tracking hardware assets such as laptops, desktops, monitors, and peripherals.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage priorities and maintain accurate records in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Receive, inspect, and document incoming IT equipment including laptops, desktops, monitors, peripherals, and accessories.
• Apply asset tags and maintain accurate asset records within the IT asset management platform.
• Coordinate hardware staging, imaging, and deployment activities with IT teams.
• Maintain organized, secure inventory and storage areas.
• Prepare, package, and ship equipment to employees and company locations.
• Process asset assignments, transfers, and updates in real time.
• Support employee onboarding by ensuring equipment is delivered and ready for use.
• Assist with technology refresh initiatives and equipment replacement projects.
• Coordinate the return and recovery of assets during employee offboarding and device replacement events.
• Track returned equipment through inspection and disposition processes.
• Maintain chain-of-custody documentation and asset accountability.
• Escalate issues involving missing, damaged, or unreturned equipment.
• Maintain accurate inventory records and asset ownership data.
• Perform routine audits, reconciliations, and cycle counts.
• Verify asset status, location, and lifecycle updates.
• Support data quality initiatives and inventory accuracy programs.
• Manage outbound shipments, tracking information, and documentation.
• Coordinate warranty repairs, equipment returns, and recycling activities.
• Assist with end-of-life asset processing and data sanitization verification.
• Maintain organized records related to shipping, disposal, and asset tracking.

Skills

IT support

IT asset management

inventory control

logistics coordination

prioritization

customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

Freshservice

ITSM platforms

Job description

Compensation: $65,000 - $75,000 annual salary, depending on experience

About the Opportunity

We're looking for a detail-oriented IT Asset Specialist to join our IT team and take ownership of the full lifecycle management of technology assets across the organization. This role is ideal for someone who enjoys combining technology, logistics, inventory management, and process improvement to ensure employees have the equipment they need when they need it.

As an IT Asset Specialist, you'll play a key role in maintaining accurate inventory records, coordinating hardware deployments, supporting onboarding and offboarding activities, and ensuring assets are tracked, secured, and managed throughout their lifecycle.

If you have experience supporting IT operations, managing hardware inventory, or working within an asset management environment, we'd love to hear from you.

What You'll Do

IT Asset Lifecycle Management

• Receive, inspect, and document incoming IT equipment including laptops, desktops, monitors, peripherals, and accessories.
• Apply asset tags and maintain accurate asset records within the IT asset management platform.
• Coordinate hardware staging, imaging, and deployment activities with IT teams.
• Maintain organized, secure inventory and storage areas.

Deployment & Employee Support

• Prepare, package, and ship equipment to employees and company locations.
• Process asset assignments, transfers, and updates in real time.
• Support employee onboarding by ensuring equipment is delivered and ready for use.
• Assist with technology refresh initiatives and equipment replacement projects.

Asset Recovery & Offboarding

• Coordinate the return and recovery of assets during employee offboarding and device replacement events.
• Track returned equipment through inspection and disposition processes.
• Maintain chain-of-custody documentation and asset accountability.
• Escalate issues involving missing, damaged, or unreturned equipment.

Inventory Management & Compliance

• Maintain accurate inventory records and asset ownership data.
• Perform routine audits, reconciliations, and cycle counts.
• Verify asset status, location, and lifecycle updates.
• Support data quality initiatives and inventory accuracy programs.
• Manage outbound shipments, tracking information, and documentation.
• Coordinate warranty repairs, equipment returns, and recycling activities.
• Assist with end-of-life asset processing and data sanitization verification.
• Maintain organized records related to shipping, disposal, and asset tracking.

What We’re Looking For

Required Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in IT support, IT asset management, inventory control, logistics, or related operational roles.
• Experience handling and tracking hardware assets such as laptops, desktops, monitors, and peripherals.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage priorities and maintain accurate records in a fast-paced environment.
• Strong communication and customer service skills.

Preferred Qualifications

• Associate degree in Information Technology or a related field.
• Experience using ITSM, asset management, or inventory management platforms (Freshservice experience is a plus).
• Familiarity with onboarding and offboarding processes.
• Basic understanding of data security, asset disposal, and data sanitization best practices.
• Experience supporting multiple locations or distributed workforces.
• CompTIA A+, ITIL Foundation, or similar certifications.

Why Join Us?

• HSA option
• 401(k) with company match
• Paid time off
• Dental, vision, and life insurance options
• Employee Assistance Program (EAP)
• 24/7 Nurse Line

Ideal Backgrounds

Candidates with experience in any of the following areas are encouraged to apply:

• Desktop Support
• Service Desk / Help Desk
• IT Operations
• Inventory Control
• Logistics Coordination
• Hardware Deployment
• Asset Tracking & Auditing
• Technical Support

If you're highly organized, process-driven, and enjoy ensuring technology assets are accurately tracked and deployed, this is an excellent opportunity to build your career within a growing IT organization.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.