Procurement Program Manager

Sun Communities, Inc.; Southfield (MI); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical & Prescription

Dental & Vision

On-Site Fitness Center

401(k) with company match

Tuition Reimbursement

Life Insurance

Disability Coverage

Employee Assistance Program

Parental Leave

RV Site Discounts

Employee Discounts

Job summary

Sun Communities, Inc. is seeking a Procurement Program Manager to bridge strategy and execution across the supply chain at the property level. You will coordinate supplier relationships, manage scorecards and risk, and ensure contracts and catalogs reflect negotiated terms.

This role reports to a Category Manager and drives cost efficiency and supplier performance across multiple sites. The candidate will own day-to-day supplier activities, lead cross-functional collaborations, and deliver

Qualifications

• Bachelor's Degree in Business Administration, Supply Chain, Operations, Finance, or related field.
• Master's Degree preferred.
• 5+ years in supplier performance management or procurement program coordination.
• 5+ years in supplier relationship management or contract management.
• Valid driver's license.
• Certifications: PMP/CAPM/CIPS/CPSM preferred.

Responsibilities

• Prepare and compile supplier scorecards with SLAs, KPIs, and contract objectives.
• Serve as daily contact between procurement team and suppliers; manage communication cadences.
• Monitor supplier risk across financial, ESG, cybersecurity; flag risks and recommend mitigations.
• Escalate and manage remediation of supplier issues with CAPAs and due dates.
• Manage the contract repository, ensuring contracts are current and accessible.
• Track contract renewals and alert Category Manager of upcoming actions.
• Ensure accurate representation of products/services in catalogs and policies.
• Institute supplier development and continuous-improvement programs.
• Surface new savings and innovation opportunities from supplier management.
• Ensure terms, pricing, and obligations are met; identify value leakage.
• Provide data-driven insights and spend visibility to inform decisions.
• Prepare executive-level supplier performance reports.
• Coordinate cross-functional validation of needs and alignment.
• Support category strategy, spend analysis, and procurement policy development.
• Facilitate monthly operational reviews and quarterly business reviews with suppliers.
• Coordinate supplier offboarding to ensure continuity of service.

Skills

Strong analytical skills

Excellent communication

Data-driven performance management

Influence without authority

Education

Bachelor's degree in Business Administration, Supply Chain, Operations, Finance, or related field

Master's degree

Tools

Coupa

Excel

Data analytics tools

Job description

The Procurement Program Manager is the critical link between strategy and execution within Sun’s supply chain — the role that ensures sourcing decisions translate into operational reality at the property level and that supplier commitments are honored long after contracts are signed. Reporting to a Category Manager, the Procurement Program Manager is the primary coordinator for all supplier-related activities within assigned categories. This role owns the day-to-day management of Sun’s preferred and strategic supplier relationships: facilitating business reviews, compiling and tracking performance scorecards, monitoring supplier risk, managing the contract repository, and delivering the value expected for the enterprise.

Job Duties

• Prepare and compile supplier scorecards, consolidating performance data across service level agreements (SLAs), key performance indicators (KPIs), and contractual objectives for Category Manager review. (Essential)
• Serve as the primary day-to-day relationship point of contact between the procurement team and assigned suppliers; manage ongoing communication cadences. (Essential)
• Monitor supplier risk across financial, environmental, social, and governance (ESG), and cybersecurity dimensions; flag emerging risks and recommend mitigation actions to the Category Manager. (Essential)
• Escalate and manage remediation of systemic supplier issues, documenting corrective action plans (CAPAs) with clear owners and due dates, and tracking them to closure. (Essential)
• Manage the contract repository for assigned contracts, ensuring contracts are current, properly filed, and accessible within the enterprise platform (e.g., Coupa). (Essential)
• Track contract renewal and expiration dates; proactively alert the Category Manager of upcoming actions to prevent unintended auto-renewals or lapses. (Essential)
• Ensure accurate representation of sourced products and services within procurement catalogs and buying policies. (Essential)
• Institute supplier development and continuous-improvement programs with key suppliers, including improvement targets and joint action plans.
• Surface new savings, service, and innovation opportunities that arise through ongoing supplier management and hand off sourcing opportunities to the sourcing team.
• Ensure suppliers comply with negotiated terms, pricing, and obligations; identify and report value leakage.
• Leverage enterprise spend visibility and procurement platforms to inform performance decisions and provide data-driven insights to the Category Manager.
• Prepare executive-level reports and present supplier performance and program outcomes as directed.
• Coordinate cross-functional involvement from operations, accounting, IT, and other departments to validate needs and secure alignment for program activities.
• Support the Category Manager in preparing materials for category reviews, business cases, and stakeholder presentations.
• Provide input and subject-matter context to category strategy, spend analysis, sourcing execution, contract drafting, managed supplier onboarding, savings tracking and validation, compliance and audit support, and procurement policy development.
• Facilitate business reviews (monthly operational reviews and quarterly business reviews [QBRs]) with preferred and strategic suppliers, coordinating agendas, participants, materials, and follow-ups.
• Coordinate supplier offboarding and transition activities when suppliers are exited, ensuring continuity of service across affected properties.

Requirements

• Bachelor's Degree in Business Administration, Supply Chain, Operations, Finance, or related field (Required)
• Master's Degree (Preferred)
• 5 years in experience in supplier/vendor performance management, or procurement program coordination (Required)
• 5 years in experience in supplier relationship management, or contract management. (Required)
• Must have a valid driver's license
• Demonstrated experience building scorecards, managing SLAs/KPIs, facilitating QBRs, and driving supplier corrective-action and improvement plans.
• Experience coordinating supplier programs or cross-functional initiatives, ideally across a multi-site or portfolio environment.
• Strong understanding of procurement lifecycle and category management concepts, sufficient to support strategy execution without owning sourcing or contracting.
• Exceptional communication, facilitation, and stakeholder-management skills; ability to influence without authority and build trust with business partners and suppliers.
• Strong analytical and problem-solving skills with a data-driven approach to performance management and reporting.
• Strong proficiency in Excel, data analytics tools, and procurement platforms (e.g., Coupa).
• Ability to develop supplier evaluation criteria, scorecards, and total cost of ownership (TCO) analyses.
• Familiarity with supplier risk frameworks (financial, ESG, cybersecurity) and contract lifecycle management.
• Experience in real estate, property management, or portfolio-based operations environments a plus.
• Preferred Certifications/Licensures:(Project Management Professional (PMP))
• Preferred Certifications/Licensures:(Certified Associate in Project Management (CAPM))
• Preferred Certifications/Licensures:(Chartered Institute of Procurement and Supply (CIPS))
• Preferred Certifications/Licensures:(Certified Professional in Supply Management (CPSM))

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty