Procurement Program Manager

Sun Communities; Southfield (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive Medical and Prescription

Dental and Vision plans

On-Site Fitness Center

401(k) with company match

Paid Time Off and holidays

Job summary

Sun Communities is seeking a Procurement Program Manager to bridge strategy and execution across a multi-site portfolio. You will coordinate supplier activities, lead risk monitoring, and manage contracts and performance scorecards with Category Managers.

Role requires 5+ years in supplier performance or procurement coordination, strong communication, and proficiency with procurement platforms like Coupa. On-site role with competitive benefits.

Qualifications

• Bachelor's degree in business, supply chain, or related field required.
• Master's degree preferred.
• Minimum 5 years in supplier performance management or procurement coordination.
• Minimum 5 years in supplier relationship or contract management.
• Experience with scorecards, SLAs/KPIs, and QBRs.
• Strong communication and stakeholder-management skills.
• Proficiency in Excel and procurement platforms.

Responsibilities

• Prepare and consolidate supplier scorecards across SLAs, KPIs, and contracts.
• Act as day-to-day point of contact with suppliers; maintain communication cadence.
• Monitor risk across ESG, cybersecurity, and financial dimensions; flag issues.
• Lead remediation of supplier problems with CAPAs and assigned owners.
• Manage contract repository; ensure current, accessible filings.
• Track renewals and alert Category Manager of upcoming actions.
• Ensure catalog representations and buying policies are accurate.
• Drive supplier development and continuous improvement programs.
• Identify savings, service, and innovation opportunities; hand off to sourcing.
• Ensure compliance with negotiated terms and report value leakage.
• Leverage spend visibility to inform decisions and provide insights.
• Prepare executive reports on supplier performance and programs.
• Coordinate cross-functional validation of needs with Operations, IT, Finance.
• Support category strategy, spend analysis, and policy development.
• Facilitate monthly operational reviews and quarterly business reviews with suppliers.
• Coordinate supplier offboarding and transition to ensure continuity.

Skills

Procurement strategy

Supplier relationship mgmt

SLA/KPI mgmt

QBR facilitation

Data analysis

Excel

Coupa

Stakeholder mgmt

Education

Bachelor's Degree in Business Administration, Supply Chain, Operations, Finance

Master's Degree

Tools

Coupa

ERP systems

Job description

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The Procurement Program Manager is the critical link between strategy and execution within Sun’s supply chain — the role that ensures sourcing decisions translate into operational reality at the property level and that supplier commitments are honored long after contracts are signed. Reporting to a Category Manager, the Procurement Program Manager is the primary coordinator for all supplier-related activities within assigned categories. This role owns the day-to-day management of Sun’s preferred and strategic supplier relationships: facilitating business reviews, compiling and tracking performance scorecards, monitoring supplier risk, managing the contract repository, and delivering the value expected for the enterprise.

Job Duties

• Prepare and compile supplier scorecards, consolidating performance data across service level agreements (SLAs), key performance indicators (KPIs), and contractual objectives for Category Manager review. (Essential)
• Serve as the primary day-to-day relationship point of contact between the procurement team and assigned suppliers; manage ongoing communication cadences. (Essential)
• Monitor supplier risk across financial, environmental, social, and governance (ESG), and cybersecurity dimensions; flag emerging risks and recommend mitigation actions to the Category Manager. (Essential)
• Escalate and manage remediation of systemic supplier issues, documenting corrective action plans (CAPAs) with clear owners and due dates, and tracking them to closure. (Essential)
• Manage the contract repository for assigned contracts, ensuring contracts are current, properly filed, and accessible within the enterprise platform (e.g., Coupa). (Essential)
• Track contract renewal and expiration dates; proactively alert the Category Manager of upcoming actions to prevent unintended auto-renewals or lapses. (Essential)
• Ensure accurate representation of sourced products and services within procurement catalogs and buying policies. (Essential)
• Institute supplier development and continuous-improvement programs with key suppliers, including improvement targets and joint action plans.
• Surface new savings, service, and innovation opportunities that arise through ongoing supplier management and hand off sourcing opportunities to the sourcing team.
• Ensure suppliers comply with negotiated terms, pricing, and obligations; identify and report value leakage.
• Leverage enterprise spend visibility and procurement platforms to inform performance decisions and provide data-driven insights to the Category Manager.
• Prepare executive-level reports and present supplier performance and program outcomes as directed.
• Coordinate cross-functional involvement from operations, accounting, IT, and other departments to validate needs and secure alignment for program activities.
• Support the Category Manager in preparing materials for category reviews, business cases, and stakeholder presentations.
• Provide input and subject-matter context to category strategy, spend analysis, sourcing execution, contract drafting, managed supplier onboarding, savings tracking and validation, compliance and audit support, and procurement policy development.
• Facilitate business reviews (monthly operational reviews and quarterly business reviews [QBRs]) with preferred and strategic suppliers, coordinating agendas, participants, materials, and follow-ups.
• Coordinate supplier offboarding and transition activities when suppliers are exited, ensuring continuity of service across affected properties.

Requirements

• Bachelor's Degree in Business Administration, Supply Chain, Operations, Finance, or related field (Required)
• Master's Degree (Preferred)
• 5 years in experience in supplier/vendor performance management, or procurement program coordination (Required)
• 5 years in experience in supplier relationship management, or contract management. (Required)
• Must have a valid driver's license
• Demonstrated experience building scorecards, managing SLAs/KPIs, facilitating QBRs, and driving supplier corrective-action and improvement plans.
• Experience coordinating supplier programs or cross-functional initiatives, ideally across a multi-site or portfolio environment.
• Strong understanding of procurement lifecycle and category management concepts, sufficient to support strategy execution without owning sourcing or contracting.
• Exceptional communication, facilitation, and stakeholder-management skills; ability to influence without authority and build trust with business partners and suppliers.
• Strong analytical and problem-solving skills with a data-driven approach to performance management and reporting.
• Strong proficiency in Excel, data analytics tools, and procurement platforms (e.g., Coupa).
• Ability to develop supplier evaluation criteria, scorecards, and total cost of ownership (TCO) analyses.
• Familiarity with supplier risk frameworks (financial, ESG, cybersecurity) and contract lifecycle management.
• Experience in real estate, property management, or portfolio-based operations environments a plus.
• Preferred Certifications/Licensures:(Project Management Professional (PMP))
• Preferred Certifications/Licensures:(Certified Associate in Project Management (CAPM))
• Preferred Certifications/Licensures:(Chartered Institute of Procurement and Supply (CIPS))
• Preferred Certifications/Licensures:(Certified Professional in Supply Management (CPSM))

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty

ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
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