IT Applications Specialist

The Spine Hospital of Louisiana; St. George (LA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Spine Hospital Of Louisiana is seeking an IT Applications Specialist to support MEDITECH Expanse and related healthcare applications. You will work with clinicians and administrators to troubleshoot issues, optimize workflows, and ensure critical systems stay available for patient care.

You will provide daily support, respond to user questions, maintain configurations, and coordinate with MEDITECH and vendors on updates and improvements.

Qualifications

• High school diploma or equivalent
• At least two years of experience in a healthcare information technology environment
• Strong analytical, troubleshooting, and problem-solving skills
• Understanding of hospital operations, clinical workflows, and patient information confidentiality
• Effective communication, organization, and documentation skills; ability to work independently and collaborate with hospital staff, IT personnel, and vendors

Responsibilities

• Provide daily support and troubleshoot issues with MEDITECH Expanse and other assigned applications
• Assist physicians, nurses, and staff with application questions and workflow concerns
• Maintain approved application configurations and document changes
• Coordinate with MEDITECH and other vendors to resolve issues
• Participate in testing and implementing application updates and enhancements
• Help train users and develop application reference materials
• Investigate application data and integration issues with the appropriate IT teams
• Prioritize support requests based on their impact on patient care and hospital operations

Skills

Analytical skills

Troubleshooting

Problem-solving

Communication

Documentation

Independence

Collaboration

Education

Associate or Bachelor's degree in IT/health informatics

Job description

The Spine Hospital of Louisiana seeks a skilled, dependable, solutions-focused IT Applications Specialist to support our MEDITECH Expanse electronic health record (EHR) and other healthcare applications. You'll work closely with clinical and administrative teams to troubleshoot issues, improve workflows, and keep essential applications working effectively.

Put your problem-solving skills to work-supporting the technology our teams rely on to care for patients.

Why You'll Love This Role

• Specialty hospital environment
• Hands-on work with MEDITECH Expanse and healthcare applications
• Close collaboration with clinical, administrative, and IT teams
• Opportunities to improve workflows and the user experience
• Meaningful work supporting patient care and hospital operations

What You'll Do

• Provide daily support and troubleshoot issues with MEDITECH Expanse and other assigned applications
• Assist physicians, nurses, and staff with application questions and workflow concerns
• Maintain approved application configurations and document changes
• Coordinate with MEDITECH and other vendors to resolve issues
• Participate in testing and implementing application updates and enhancements
• Help train users and develop application reference materials
• Investigate application data and integration issues with the appropriate IT teams
• Prioritize support requests based on their impact on patient care and hospital operations

Requirements

What We're Looking For

Required

• High school diploma or equivalent
• At least two years of experience in a healthcare information technology environment
• Strong analytical, troubleshooting, and problem-solving skills
• Understanding of hospital operations, clinical workflows, and patient information confidentiality
• Effective communication, organization, and documentation skillsAbility to work independently and collaborate with hospital staff, IT personnel, and vendors

Preferred

• Associate or bachelor's degree in information technology, healthcare informatics, computer science, or a related field
• Experience supporting MEDITECH or another EHR system
• Experience with EHR troubleshooting, application configuration, user support, and clinical workflows

Location: 10105 Park Rowe Circle, Baton Rouge, LA 70810

Schedule: We will discuss schedule and shift details during the interview process.

Scheduled after-hours support may be required for critical incidents, implementations, or system changes.

Culture: Patient-centered. Professional. Supportive.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. Our company values diversity and inclusion, and we encourage all qualified applicants to apply for job openings.