IT Applications Manager - (Lead Information Technology Systems Specialist)

City of Phoenix; Phoenix (AZ); On-site; USD 105,000 - 155,000; Full time

Benefits offered by this job

Pension plan

401(a) plan

457 plan

Health insurance

City-paid long-term disability

Free Bus/Light Rail pass

Paid time off & holidays

Job summary

City of Phoenix seeks a senior-level Applications Services Manager to provide strategic oversight and leadership for the enterprise application portfolio supporting municipal water and wastewater services. This role guides lifecycle strategy, modernization planning, vendor engagement, and portfolio optimization to deliver measurable business outcomes.

The manager acts as a portfolio leader with deep technical fluency, aligning technology investments with business objectives while ensuring

Qualifications

• Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.
• Bachelor's degree in computer science, math or a related field.
• All finalists subject to a criminal background check.

Responsibilities

• Provide strategic oversight and operational leadership for the enterprise application portfolio.
• Guide application lifecycle strategy, modernization planning, and vendor engagement.
• Align technology investments with business objectives and manage risk.
• Oversee engineering teams and guide complex technical initiatives.

Skills

Strategic oversight

Portfolio management

Vendor engagement

Lifecycle strategy

Modernization planning

Education

Bachelor's degree in CS/math or related field

Tools

Power BI

SQL

Job description

About This Position

Phoenix is the fifth largest city in the nation and a complex municipal organization delivering essential services to residents, businesses, and regional partners. The City of Phoenix Water Services Department (WSD) Technology Services Division is seeking a senior-level Applications Services Manager to provide strategic oversight and operational leadership for the enterprise application portfolio supporting municipal water and wastewater services. This role is responsible for guiding application lifecycle strategy, modernization planning, vendor engagement, and portfolio optimization, ensuring applications align with organizational priorities and deliver measurable business outcomes. The Applications Services Manager serves as a strategic portfolio leader with deep technical fluency, capable of aligning technology investments with business objectives, managing risk, and ensuring the long-term sustainability, security, and reliability of business‑critical applications. While not a hands‑on developer, the role requires sufficient technical depth to effectively oversee engineering teams, assess architectural and lifecycle decisions, and guide complex technical initiatives.

About This Position

Phoenix is the fifth largest city in the nation and a complex municipal organization delivering essential services to residents, businesses, and regional partners. The City of Phoenix Water Services Department (WSD) Technology Services Division is seeking a senior-level Applications Services Manager to provide strategic oversight and operational leadership for the enterprise application portfolio supporting municipal water and wastewater services. This role is responsible for guiding application lifecycle strategy, modernization planning, vendor engagement, and portfolio optimization, ensuring applications align with organizational priorities and deliver measurable business outcomes. The Applications Services Manager serves as a strategic portfolio leader with deep technical fluency, capable of aligning technology investments with business objectives, managing risk, and ensuring the long‑term sustainability, security, and reliability of business‑critical applications. While not a hands‑on developer, the role requires sufficient technical depth to effectively oversee engineering teams, assess architectural and lifecycle decisions, and guide complex technical initiatives.

SALARY

Pay Range: $104,728.00 to $154,731.20 annually.

Hiring Range: $104,728.00 to $147,368.00 annually.

Pay Range Explanation

• Pay range is the entire compensation range for the position classification.


• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

Benefits

• Traditional pension with employer and employee contributions, click here for more details: Pension Information.


• 401(a) and 457 plans with employer contributions.


• Choice of generous medical HMO, PPO, or HSA/HDHP plans.


• Medical enrollment includes a monthly $150 City contribution to a Post‑Employment Health Plan.


• Wellness incentive of up to $720 annually.


• Dental, vision, and life insurance options.


• Employer paid long‑term disability.


• Free Bus/light rail pass.


• Tuition reimbursement program up to $6,500 per year.


• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.


• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12‑month period.


• Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

Minimum Qualifications

• Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.


• Bachelor's degree in computer science, math or a related field.


• All finalists for positions are subject to a criminal background check applicable to the department or position.


• For information regarding pre‑screening and driving positions, click here.


• The City job description can be found here.

Preferred Qualifications

• Minimum 10 years of experience:
  
  
  
  • Overseeing application development, upgrades, integration, testing, deployment, and sustainment activities.
  
  
  • Managing application‑related operational budgets and Capital Improvement Projects (CIP).
  
  
  
  


• Six years of experience:
  
  
  
  • Managing or overseeing enterprise application environments within a large, complex organization.
  
  
  • Supporting modern and legacy programming or scripting technologies (e.g., PowerShell, SQL, and similar platforms).
  
  
  • Demonstrating the ability to align application technologies with business objectives and translate strategic initiatives into operational execution.
  
  
  
  


• Four years of experience:
  
  
  
  • Application portfolio rationalization, modernization planning, or lifecycle governance.
  
  
  • Supporting audits, disaster recovery planning, and continuity of operations for enterprise applications.
  
  
  • Developing dashboards and analytics using Power BI or comparable tools.
  
  
  
  

RECRUITMENT DATES

Recruitment closes October 29, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position‑based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at [phone] or by text at [phone]. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Lead Info Tech Systems Spec, JC:09580, ID# 63211, 10/15/2026, USM, JG, Benefits:007

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.