IT Applications Engineer III, Epic Clinical Applications & AI Enablement

Kaiser Permanente; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Kaiser Permanente is seeking an IT Applications Engineer III to support Epic clinical applications and related healthcare technologies. You will design, configure, implement, optimize, and support high-volume, cloud-based solutions, integrating with clinical and operational workflows.

As a senior-level contributor, you will translate business requirements into software solutions, participate in the full lifecycle, and help lead initiatives involving AI-enabled capabilities and digital

Qualifications

• Experience applying DevOps, Agile, and traditional Waterfall methodologies in healthcare IT projects.
• Ability to translate business requirements into technical software solutions and support multi-channel, high-volume systems.

Responsibilities

• Design, configuration, implementation, optimization, and support of Epic clinical applications.
• Lead technical execution across the software development lifecycle with guidance from senior engineers.
• Collaborate with clinical, operational, and technical stakeholders to improve efficiency and patient outcomes.

Skills

DevOps

Agile methods

Waterfall

Cloud-based solutions

Troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

Epic

Job description

Tech Summary:

The IT Applications Engineer III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior-level engineer responsible for the design, configuration, implementation, optimization, and support of Epic clinical applications and related healthcare technology solutions.

This role combines Epic application expertise, healthcare systems integration, workflow optimization, application engineering practices, and emerging healthcare technologies. This role partners with clinical, operational, and technical stakeholders to improve provider efficiency, patient experience, operational effectiveness, and clinical outcomes through innovative technology solutions.

The position provides technical execution and leadership throughout the application solution development lifecycle, including requirements analysis, application design, configuration, testing, implementation, optimization, troubleshooting, and production support. The role will also contribute to initiatives involving AI-enabled capabilities, workflow automation, interoperability, and digital transformation within the healthcare environment.

Job Summary:

This individual contributor is primarily responsible for translating business requirements and functional specifications into software solutions, for developing, configuring or modifying integrated business and/or enterprise application solutions, and for facilitating the implementation and maintenance of software solutions.

Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Provides systems incident support and troubleshooting for basic to moderately complex issues.
• Assists in identification of specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions.
• Supports collaboration between team members, architects, and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
• Assists in translating business requirements and functional specifications into code modules and software solutions, with guidance from senior colleagues, by providing insight into recommendations for technical solutions that meet design and functional needs.
• Assists in the implementation and post-implementation triage and support of business software solutions, with guidance from senior colleagues, by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation.
• Assists in the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages.
• Writes technical specifications and documentation.
• Assists with efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Assists in building partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications.
• Participates in some aspects of software development lifecycle phases by applying an understanding of company methodology, policies, standards, and internal and external controls.
• Works with vendors (e.g., offshore, application, service).

Minimum Qualifications:

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• Bachelors degree in Computer Science, CIS, or related field and Minimum three (3) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.