IT Applications Engineer

bcidaho; United States; Hybrid; USD 78,000 - 144,000; Full time

Benefits offered by this job

PTO

Paid holidays

Insurance (Medical/Dental/Vision)

401(k) matching

Life insurance

Disability insurance

Education reimbursement

EAP

Adoption assistance

Family leave

Job summary

Blue Cross of Idaho seeks IT Applications Engineers to design, develop, maintain, support, and document software systems and infrastructure for membership and billing, with a hybrid work setup (Meridian Idaho onsite and local WFH).

Qualifications include a Bachelor’s in CS/EE/IS or related field (or equivalent work experience), plus 1–2+ years in IT engineering, with familiarity in Agile, ServiceNow, Jira, SQL, Facets, and AI tools such as Claude.

Qualifications

• Bachelor's degree in CS, EE, IS, or related field or equivalent work experience (two years' experience = one year of college)
• Associate's degree in CS/EE/IS or related field + 2 years experience or applicable certifications + 2 years experience
• 1–2+ years relevant IT engineering experience preferred with AI tools and Agile practices

Responsibilities

• Engineers configure, monitor, manage, and troubleshoot software systems, applications, and infrastructure
• Research, implement, monitor, patch, and troubleshoot various systems and technologies
• Monitor application performance and address issues before they occur
• Develop tools and scripts to support CI/CD and release processes
• Automate deployment processes and ensure build integrity
• Create test processes and automate testing to ensure acceptance criteria
• Participate in full development lifecycle from requirements to design
• Write technical specs based on business requirements
• Support, maintain, and document software functionality
• Analyze code to find errors and revise programs

Skills

Claude AI

Agile

Jira

SQL

Education

Bachelor's degree in CS/EE/IS or related field

Associate's degree + 2 years experience

Applicable certifications + 2 years experience

Tools

ServiceNow

Job description

Our IT Applications Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure related to membership and billing.

Location: this position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH). For candidates outside of Idaho, there may be opportunity for fully remote work location within the Mountain West.

Education must meet one of the following requirements:

• Bachelor's Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years' relevant work experience is equivalent to one-year college)
• Applicable certification(s) as defined by the leader + 2 years additional experience
• Associate's Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience

Required Experience: preference for minimum 1-2/+ years relevant technical, IT analyst, and/or IT engineering experience to include skills and abilities such as :

• AI Tools, such as Claude
• Working within Agile practice framework
• Prior health insurance knowledge
• Facets knowledge
• ServiceNow experience
• Jira experience
• SQL experience

Your day may look like:

• Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
• Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
• Monitors application performance by anticipating and correction operational issues before occurrence.
• Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
• Automates software deployment processes and develops automation tools. Ensures the integrity of the builds and artifacts.
• Creates test processes and procedures used to ensure that software operates within defined requirements.
• Implements test plans, automation, and validation strategies.
• Develops and maintains automated test scripts to reduce repetitive manual testing.
• Participates in full development lifecycle including requirements analysis and design.
• Writes technical specifications based on conceptual design and stated business requirements.
• Supports, maintains, and documents software functionality.
• Analyzes code to find causes of errors and revises programs.
• May review solution performance and continually assess health of software, systems, and/or technologies. Tracks and drives awareness to operational and technical risks

As of the date of this posting, a good faith estimate of the current pay range is $78,064 to 117,095 (Engineer I); $96,183 to $144,275 (Engineer II). The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.