Technical Product Owner

Blue Cross of Idaho; Meridian (ID); Hybrid; USD 87,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Blue Cross of Idaho seeks a Product Owner/Business Analyst to lead product strategy and delivery in a hybrid role based in Meridian, Idaho. You will manage backlogs, write user stories, and collaborate with clinical, operations, and technology teams to align roadmaps with strategic goals.

The ideal candidate brings 3-5+ years in healthcare/tech roles, strong Agile experience, and knowledge of HIPAA/FHIR standards. Certifications in CSPO/PSPO/POPM/PMI-PBA and cloud familiarity are preferred.

Qualifications

• Bachelor’s Degree in a relevant technical or business field or equivalent work experience.
• 3-5+ years in Product Owner/Business Analyst/Healthcare Analyst roles.
• Healthcare payer/provider or health tech experience preferred.
• Familiarity with HIPAA, HITECH, CMS, NCQA, FHIR, HL7, and privacy requirements.
• Preferred certifications: CSPO, PSPO, POPM, PMI-PBA, HL7/FHIR, AWS/Azure/Cloud certifications.

Responsibilities

• Own and prioritize the product backlog based on business value, regulatory requirements, member needs, and technical dependencies.
• Develop and maintain product roadmaps aligned with organizational objectives.
• Partner with leaders across business, clinical, operations, and technology to define product vision and success metrics.
• Evaluate priorities and make tradeoffs balancing value, complexity, risk, and timelines.
• Define goals, KPIs, and outcome-based measures.
• Facilitate requirements gathering with diverse stakeholders and translate into epics, features, user stories, and acceptance criteria.
• Decompose large initiatives into consumable development stories and tasks.
• Ensure requirements include scalability, performance, security, accessibility, and compliance.
• Collaborate with architects/engineers to refine technical requirements and maintain traceability.

Skills

Writing user stories

Agile backlog management

Stakeholder collaboration

Education

Bachelor’s degree or equivalent

Tools

Azure DevOps

Jira

Rally

Job description

Location

Required Qualifications Location: this position is based in a hybrid work environment (combination of onsite work at the Meridian, Idaho campus and local work-from-home). Fully remote work may be considered for candidates located in a mutually agreed-upon location from within the Mountain West.

Education

Education: Bachelor’s Degree in a relevant technical or business field of study; or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college).

Preferred certifications

Preferred certification(s) include: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), SAFe Product Owner / Product Manager (POPM), PMI Professional in Business Analysis (PMI-PBA) HL7/FHIR Certification AWS, Azure, or Cloud Platform Certifications.

Experience

Experience: 3-5/+ years of experience as a Product Owner, Business Analyst, Systems Analyst, Healthcare Analyst, or related technology role.

Experience responsibilities

• Experience should include: Writing user stories, acceptance criteria, and managing Agile backlogs.
• Working with software development teams.
• Healthcare payer, provider, or health technology experience preferred.
• Leading complex enterprise product initiatives.
• Experience with healthcare workflows, compliance requirements, and technology platforms.
• Running enterprise integrations and large-scale digital transformation efforts.

Preferred experience

• API Management and Integration Platforms
• Healthcare Interoperability Standards (FHIR, HL7, X12)
• Cloud Platforms (AWS, Azure, GCP)
• AI and Machine Learning Solutions
• Healthcare Data Platforms
• Data Warehousing and Analytics
• Agile Delivery Tools (Azure DevOps, Jira, Rally)
• Business Process Modeling
• Data Governance and Security Controls
• Application Lifecycle Management
• DevOps Practices and CI/CD Pipelines

Your day may look like

Product Ownership & Strategy

Own and prioritize the product backlog based on business value, regulatory requirements, member needs, and technical dependencies.

Develop and maintain product roadmaps aligned with organizational strategic objectives.

Partner with business leaders, clinical stakeholders, operations teams, and technology leaders to define product vision and success metrics.

Evaluate competing priorities and make informed tradeoff decisions balancing business value, technical complexity, risk, and delivery timelines.

Define and communicate product goals, KPIs, and outcome-based measures.

Requirements & Story Development

Facilitate requirements gathering sessions with business, clinical, provider, regulatory, and operational stakeholders.

Translate business requirements into detailed epics, features, user stories, and acceptance criteria.

Ensure user stories meet INVEST principles and are ready for sprint planning.

Create process flows, workflow diagrams, use cases, and business rules documentation.

Decompose large initiatives into consumable development stories and tasks.

Define functional and non-functional requirements including scalability, performance, security, accessibility, and compliance.

Collaborate closely with architects and engineers to refine technical requirements before development begins.

Maintain traceability between business goals, requirements, and delivered functionality.

Technical Leadership

Serve as the product team's subject matter expert for system functionality, integrations, APIs, data flows, and platform capabilities.

Work closely with solution architects and engineering leads to evaluate technical approaches and solution options.

Understand cloud architecture, healthcare data exchanges, API integrations, and enterprise application ecosystems.

Participate in technical design reviews and provide product guidance during architectural decision making.

Partner with engineering teams to identify technical debt and prioritize remediation activities.

Support modernization efforts including cloud transformation, AI solutions, automation, interoperability, and digital health initiatives.

Agile Delivery Lead

Backlog refinement, sprint planning, sprint reviews, and product demonstrations.

Provide clarification and guidance to developers throughout sprint execution.

Review completed work to ensure delivered functionality meets acceptance criteria and business objectives.

Participate actively in Agile communities and continuous improvement initiatives.

Monitor product health, delivery metrics, and adoption trends.

Remove ambiguity and resolve requirement-related impediments impacting development teams.

Healthcare Domain Responsibilities

Ensure products align with healthcare regulations and industry standards including HIPAA, HITECH, CMS, NCQA, FHIR, HL7, and privacy requirements.

Collaborate with clinical, provider, claims, care management, pharmacy, and member services organizations.

Understand healthcare operational workflows, data structures, and regulatory requirements.

Support initiatives involving claims processing, member engagement, provider management, population health, care management, and clinical operations.

Partner with compliance, legal, and security teams to ensure regulatory adherence.

Stakeholder Management

Build strong partnerships with executives, business leaders, healthcare operations teams, and technology organizations.

Manage stakeholder expectations regarding scope, priorities, dependencies, and delivery outcomes.

Present product roadmaps, progress updates, and strategic recommendations to leadership.

Facilitate decision-making and consensus across business and technology teams.

Compensation

As of the date of this posting, a good faith estimate of the current pay range is $86,650 to $129,974 (TPO I); $106,762 to $160,144 (TPO II).

The position is eligible for an annual incentive bonus (variable depending on company and employee performance).

The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data.

At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position.

Compensation decisions are dependent on factors and circumstances at the time of offer.

Benefits

• We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.
• We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations

Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Blue Cross of Idaho has taken our role as an Idaho-based health insurance company to heart since 1945.

As a not-for-profit, we are driven to help connect Idahoans to quality and affordable healthcare while building strong networks and services.

We aim to create a brighter future for all with the help of customer-centric professionals.

Your Health and Wellness Matters

At Blue Cross of Idaho, we care about the health and well-being of our employees.

Our benefits aim to help make your life easier, healthier and more balanced.

Your Career Development Matters

We believe in employee growth, which is why we offer training, tools and numerous resources to assist with professional development.

Your Community Matters

Our employees care deeply about Idaho.

We work together to positively impact communities throughout Idaho, and contribute our time through volunteering.

Blue Cross of Idaho will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully use electronic and online job application systems.

For assistance, please send an email to [e-mail].

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