IT Applications Engineer

Blue Cross of Idaho; Meridian (ID); Hybrid; USD 78,000 - 144,000; Full time

Benefits offered by this job

PTO

Paid holidays

Volunteer/Community service days

Health insurance

401(k) matching

Life insurance

Disability insurance

Education reimbursement

Employee assistance program (EAP)

Adoption assistance

Paid family leave

Job summary

Blue Cross of Idaho is seeking IT Applications Engineers to design, develop, and support software systems and infrastructure related to membership and billing. The role offers hybrid work at our Meridian, Idaho campus with potential for remote work from Mountain West for candidates outside Idaho.

Qualified candidates have a Bachelor’s degree in CS/EE/IS or equivalent, plus 1–2+ years of relevant IT experience. Skills in AI tools like Claude, Agile, ServiceNow, Jira, SQL, and Facets are preferred.

Qualifications

• Education must meet one of the following requirements: Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years’ relevant work experience is equivalent to one-year college)
• Applicable certification(s) as defined by the leader + 2 years additional experience
• Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience

Responsibilities

• Configure, monitor, manage, and troubleshoot software systems, applications, and infrastructure.
• Research, implement, monitor, patch, and troubleshoot various systems, software, and technologies.
• Monitor application performance and preemptively address issues.
• Develop tools and scripts to support CI/CD and release processes.
• Automate software deployment and develop automation tools.
• Ensure integrity of builds and artifacts.
• Create test processes and validation strategies.
• Develop and maintain automated test scripts.
• Participate in full development lifecycle and documentation.
• Review solution performance and assess health of software and systems.
• Track and drive awareness of operational/technical risks.

Skills

AI Tools

Agile

Health insurance knowledge

Facets knowledge

ServiceNow

Jira

SQL

Education

Bachelor’s Degree in Computer Science/Engineering/IS or related field

Certification(s) defined by leader + 2 years experience

Associate’s Degree in Computer Science/Engineering/IS or related field + 2 years experience

Tools

Claude

Jira

ServiceNow

Facets

Job description

Our IT Applications Engineers design, develop, maintain, support, document, test, and/or debug new and existing software systems, applications, and/or technical infrastructure related to membership and billing. Location: this position offers a hybrid work location (onsite at Meridian Idaho campus and local WFH). For candidates outside of Idaho, there may be opportunity for fully remote work location within the Mountain West.

Education must meet one of the following requirements:

• Bachelor’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study or equivalent work experience (two years’ relevant work experience is equivalent to one-year college)
• Applicable certification(s) as defined by the leader + 2 years additional experience
• Associate’s Degree in Computer Science, Electrical Engineering, Information Systems, or closely related field of study + 2 years additional experience

Required Experience: preference for minimum 1-2/+ years relevant technical, IT analyst, and/or IT engineering experience to include skills and abilities such as:

• AI Tools, such as Claude
• Working within Agile practice framework
• Prior health insurance knowledge
• Facets knowledge
• ServiceNow experience
• Jira experience
• SQL experience

Your day may look like:

• Engineers, configures, monitors, manages, and troubleshoots software systems, applications, and/or technical infrastructure.
• Researches, implements, monitors, manages, patch, and troubleshoot various systems, software, and/or technologies.
• Monitors application performance by anticipating and correction operational issues before occurrence.
• Develops tools and/or scripts to support and improve current software, systems, or technology build and release process and continuous integration and delivery initiatives.
• Automates software deployment processes and develops automation tools.
• Ensures the integrity of the builds and artifacts.
• Creates test processes and procedures used to ensure that software operates within defined requirements.
• Implements test plans, automation, and validation strategies.
• Develops and maintains automated test scripts to reduce repetitive manual testing.
• Participates in full development lifecycle including requirements analysis and design.
• Writes technical specifications based on conceptual design and stated business requirements.
• Supports, maintains, and documents software functionality.
• Analyzes code to find causes of errors and revises programs.
• May review solution performance and continually assess health of software, systems, and/or technologies.
• Tracks and drives awareness to operational and technical risks

As of the date of this posting, a good faith estimate of the current pay range is $78,064 to 117,095 (Engineer I); $96,183 to $144,275 (Engineer II).

The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.

• paid time off
• paid holidays
• community service and self-care days
• medical/dental/vision/pharmacy insurance
• 401(k) matching and non-contributory plan
• life insurance
• short and long term disability
• education reimbursement
• employee assistance plan (EAP)
• adoption assistance program
• paid family leave program

We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.

Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Blue Cross of Idaho has taken our role as an Idaho-based health insurance company to heart since 1945. As a not-for-profit, we are driven to help connect Idahoans to quality and affordable healthcare while building strong networks and services. We aim to create a brighter future for all with the help of customer-centric professionals.

Your Health and Wellness Matters

At Blue Cross of Idaho, we care about the health and well-being of our employees. Our benefits aim to help make your life easier, healthier and more balanced.

Your Career Development Matters

We believe in employee growth, which is why we offer training, tools and numerous resources to assist with professional development.

Your Community Matters

Our employees care deeply about Idaho. We work together to positively impact communities throughout Idaho, and contribute our time through volunteering.

Blue Cross of Idaho will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully use electronic and online job application systems. For assistance, please send an email to [e-mail].

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