IT Applications Development Manager | Lead, Innovate, Fly

United Airlines; Chicago, Northern (IL, KY); Hybrid; USD 112,000 - 147,000; Full time

Job summary

United Airlines in Chicago is seeking a Manager – IT Applications Development to supervise a team delivering critical Passenger Service System solutions. You will align business needs with technology delivery and mentor a high-performing group, balancing new and legacy tech to improve customer experience.

You will drive staffing, budgeting, and progress reporting to senior leadership while ensuring security standards and architectural alignment across projects.

Qualifications

• Bachelor's degree in Computer Science, Engineering or related field.
• 3+ years of application delivery and life cycle management experience.
• Proven track record of ownership and successful delivery.
• Strong planning and organizational skills.
• Strong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiences.
• Exceptional analytical, problem-solving, and decision-making skills.
• Ability to quickly triage and drive the resolution effort for production support situations.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of interview required to meet job qualification.
• Reliable, punctual attendance is an essential function of the position.

Responsibilities

• Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners.
• Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and high-performing team.
• Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals.
• Ensure technology solutions align with architectural and evolving security standards.
• Collaborate with senior business and technology leaders to drive important initiatives.
• Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership.

Skills

Team leadership

Communication skills

Analytical thinking

Problem solving

Planning and organizational skills

Education

Bachelor's degree

Degree in Computer Science, Engineering or related field

Job description

United Airlines in Chicago is seeking a Manager – IT Applications Development to supervise a team delivering critical Passenger Service System solutions. You will align business needs with technology delivery and mentor a high-performing group, balancing new and legacy tech to improve customer experience.

You will drive staffing, budgeting, and progress reporting to senior leadership while ensuring security standards and architectural alignment across projects.