IT Applications Analyst IV

Hackensack Meridian Health; Woodbridge Township (NJ); Hybrid; USD 95,000 - 135,000; Full time

Job summary

Hackensack Meridian Health is seeking an Applications Analyst IV to gather business requirements, develop functional specifications, and build IT solutions that align with clinical and business objectives.

The role operates in a hybrid environment with 2 days in the office per week, supporting system implementation, testing, and on-going application support across departments.

Responsibilities

• Mentor lower level Application Analysts.
• Lead installation/upgrade of applications and configuration of settings.
• Coordinate end user support activities.
• Attend and run meetings across the facility.
• Provide go-live support for new applications and modules.
• Coordinate modifications with IT staff and vendors.
• Analyze business/clinical needs and translate into system requirements.
• Develop system specifications from user requirements.
• Create test plans and validate system changes.
• Document testing outcomes and ensure consistency.
• Manage application implementation, troubleshooting, and support.
• Communicate findings to project teams and other departments.
• Handle the most complex issues.
• Update documentation across systems and departments.
• Suggest process improvements.
• Provide on-call application support.

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Applications Analyst IV gathers business requirements, conducts needs assessments, and develops functional specifications and build to ensure that developed information technology solutions support business objectives. This level works independently and acts as a resource for lower level Application Analysts.

This position is hybrid - 2 days in the office on average per week.

Responsibilities

A day in the life of an Applications Analyst IVat Hackensack Meridian Health includes:

• Ability to effectively share knowledge with and mentor lower level Application Analysts.
• Takes positions of leadership when installing/upgrading new/existing applications and components, configuring application settings and validating work performed by lower level Application Analysts.
• Takes lead in the coordination of end user support activities.
• Attends, participates in, contributes to, coordinates and runs meetings throughout the facility.
• Provides go-live support for users on new applications, modules, and functionality.
• Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.
• Analyzes business/clinical needs and requirements.
• Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.
• Evaluates the operational workflow that is applied to the system.
• Creates system specifications from user requirements.
• Creates test plans and tests new systems, version upgrades, and any system modifications.
• Documents all outcomes of testing. Reviews lower level Application Analyst's test plans and documented outcomes for consistency and thoroughness.
• Responsible for application implementation, troubleshooting, and support.
• Presents oral and written communications to project teams and other departments.
• Handles the most complex issues.
• Updates system, operational, and department documentation.
• Recommends areas for process improvements.
• Provides on-call support for applications.