IT Applications Analyst II

UF Health; Jacksonville (FL); On-site; USD 75,000 - 100,000; Full time

Job summary

UF Health in Jacksonville, FL is seeking an IT Applications Analyst to analyze user requirements and design solutions that improve system functionality. You will collaborate with cross-functional teams to implement and test software applications, troubleshoot issues, and document processes for end users.

The role supports end users through inquiry resolution, monitors application performance, and recommends efficiency improvements.

Qualifications

• 3+ years of experience analyzing and supporting IT applications.
• Experience coordinating with vendors for updates and deployments.
• Expertise in software testing, troubleshooting, and performance monitoring.
• Strong user training and support skills.
• Knowledge of application security and compliance requirements.
• Epic or other technical certification may be required for this position.

Responsibilities

• Analyzes user requirements and designs solutions to improve system functionality.
• Collaborates with cross-functional teams to implement and test software applications.
• Troubleshoots issues to maintain optimal performance and documents processes for user reference.
• Supports end-users through inquiry resolution and monitors application performance.
• Coordinates with vendors for software updates and assists in deployment planning.

Skills

IT applications

Vendor coordination

Software testing

Troubleshooting

Performance monitoring

User training

Security compliance

Education

High school diploma

Bachelor's degree in IT, CS, data analytics, IS, BI, or related field

Job description

Overview

Work Style: Remote
Location: Jacksonville, FL
FTE: Full-Time (1.0 FTE)
Schedule: Monday - Friday

Analyzes user requirements and designs solutions to improve system functionality. Collaborates with cross-functional teams to implement and test software applications, troubleshoots issues to maintain optimal performance, and documents processes for user reference. Supports end-users through inquiry resolution, monitors application performance, and recommends efficiency improvements. Coordinates with vendors for software updates and assists in the development and execution of deployment plans.

Qualifications

Education

• High school diploma or equivalent required.
• Bachelor's degree in Information Technology, Computer Science, Data Analytics, Information Systems, Business Intelligence, or a related field preferred.

Experience

3+ years' experience analyzing and supporting IT applications Experience coordinating with vendors for updates and deployments

Licensure/Certification/Registration: Epic or other technical certification may be required for this position

Other Qualifications: Expertise in software testing, troubleshooting, and performance monitoring Strong user training and support skills

Knowledge of application security and compliance requirements