Financial Applications Analyst II

Sjchs; Savannah (GA); Sur place; USD 70 000 - 100 000; Plein temps

Résumé du poste

St. Joseph’s/Candler Health System in Savannah, GA is seeking an Applications Analyst II to provide direct support for hospital software applications, guide system testing, and coordinate go-live activities.

You will collaborate with department leaders, manage small to medium projects, ensure regulatory compliance (Meaningful Use, ICD-10), and mentor junior staff while delivering timely, quality solutions.

Qualifications

• Experience supporting hospital software applications.
• Knowledge of APCS/CPT/HCPCS ICD10 and Meaningful Use.

Responsabilités

• Provides direct support in use of application software to customers including problem resolution and staff training.
• Develops test scenarios for new or upgraded applications and coordinates go-live activities.
• Leads projects and manages project scope, timelines, and budget.
• Coordinates with Revenue Cycle teams and vendors to resolve issues.

Description du poste

Focus is proactive to anticipate and meet user needs while adhering to regulatory requirements and SJ/C Strategic Information Systems goals. The Applications Analyst II has excellent working knowledge of software applications that integrate with those directly being supported. Reviews, analyzes, and modifies application systems to include encoding, testing, troubleshooting, and installation. The Applications Analyst II works collaboratively with department directors, managers, peers, and business units to evaluate and manage the build, use of applications, and respective interfaces. The Applications Analyst II is responsible for providing advice on systems selection, installation, operation, and on-going support of software applications. Facilitates and leads “go-live” and “upgrade” processes. Serves as project manager on assigned projects and ensures completion on schedule and within budget. Proactively manages change in project scope, identify potential crises, and devise contingency plans. Serves as resource for other application support analysts by responding to functional questions, assisting with troubleshooting and testing scenarios and monitoring effect of application utilization on modules within their group. Coach, mentor, and motivate Analyst I, vendors and contractors, and influences them to take positive action and accountability for their assigned work. Utilizes exceptional technical writing, communication, and presentation skills. Has a working knowledge of reportable regulatory requirements. Understands data structures and is proficient with translating end user reporting needs.

Education

Bachelors of Computer Science/Business Administration/or related field - Required

Experience

3-5 Years health systems functional areas or installing/maintaining computer system applications - Required

License & Certification

None Required

Core Job Functions

• Provides direct support in use of application software to customers including: problem resolution, research of functionalities, responding to questions and staff training. Successfully performs tasks on small and large scale projects in one or more aspects of the information systems life cycle (product selection, business requirement definition, communication, implementation, issue resolution, production support).Ensures client requests are properly evaluated and responded to in a timely manner.
• Ensures comprehensive software test scenarios are developed to ensure thorough testing of new or upgraded applications prior to "live" date. Reports problems or issues to vendor and in-house staff during testing to ensure timely resolution. Ensures training has been received for effective application support and end user use. Navigates and ensures that systems meet regulatory requirements that impact hospital revenue including APC'S, CPT/HCPCS, ICD10, and Meaningful use requirements.

Ability to break down intermediate to complex problems into manageable tasks. Is a liaison to Revenue Cycle departments triaging revenue cycle software issues and vendor relations. Ensures software vendors have the information and resources necessary to resolve application problems. Is project lead for testing and managing system updates and coordinates with clients and peers to enhance system functionality while understanding the possible ramifications to the client's business processes and Information Services.

• Attends and actively participates in required meetings. Attends offsite training opportunities and abides by administrative policy guidelines. Provides all required documentation.
• Customizes dictionaries, security levels, menus and screen displays according to standard operation procedures. Maintains current and complete documentation changes for all supported applications. Adheres to change control policies for software modifications.

Learn more about the many benefits available to SJ/C co-workers. From wellness programs and insurance options to child care and housing opporunities, SJ/C invests in the health and well-being of our co-workers in many ways.