IT Application Support Specialist, Epicor, REMOTE

Connection; North Carolina; Remote; USD 80,000 - 90,000; Full time

Job summary

Connection is seeking an IT Application Support Specialist to work remotely in NC. This role involves providing technical support for Epicor ERP systems, troubleshooting application issues, and contributing to system improvements. Ideal for motivated professionals looking for career growth in IT applications support.

Benefits

Medical benefits

401(k)

Life Insurance

Qualifications

• Experience with Epicor ERP systems required.
• Background in IT support and application administration.
• Salesforce experience is a plus.

Responsibilities

• Provide technical support for Epicor ERP systems.
• Troubleshoot Level II helpdesk issues.
• Assist in system maintenance and upgrades.

Skills

Problem solving

Technical support

Communication

Tools

Epicor ERP

Job description

IT Application Support Specialist, Epicor, REMOTE

Join to apply for the IT Application Support Specialist, Epicor, REMOTE role at Connection

IT Application Support Specialist, Epicor, REMOTE

Join to apply for the IT Application Support Specialist, Epicor, REMOTE role at Connection

Overview

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote from NC area. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Overview

Connection has a fantastic opportunity through our Technical Staffing division for an IT Application Support Specialist, working remote from NC area. This is a direct hire opportunity offering career growth, a competitive salary and excellent benefits including but not limited to Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account.

Join a growing team as an IT Application Support Specialist, where you'll play a critical role in maintaining and optimizing business applications. This is a hands-on opportunity to work in a collaborative environment where your technical expertise will directly impact business operations and efficiency.

Responsibilities

Key Responsibilities:

• Provide technical support and administration for Epicor ERP systems, ensuring optimal performance and reliability.
• Troubleshoot and resolve Level II helpdesk issues, assisting users with application-related challenges.
• Work with the Project Module in Epicor Classic or Epicor Kinetic, offering specialized knowledge beyond basic user experience.
• Assist with system maintenance, upgrades, and enhancements to improve operational workflows.
• Collaborate with internal teams to optimize and customize application functionalities based on business needs.
• Contribute to process improvements and support the scalability of IT systems in a growing organization.
  
  
  

Min

USD $80,000.00/Yr.

Max

USD $90,000.00/Yr.

Qualifications

Qualifications

• Epicor ERP expertise (beyond user-level experience); familiarity with the Project Module is required.
• Salesforce experience is a plus but not required.
• Background in IT support, application administration, or helpdesk troubleshooting.
• Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
• Excellent communication skills and a proactive, customer-focused approach to support.
• Ability to thrive in a small but growing IT team, with opportunities for career advancement.
  
  
  

This role is ideal for a motivated IT professional looking to expand their expertise in ERP systems while working in a supportive and innovative environment. If you're looking for a position with long-term growth potential, we'd love to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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