IT Application Engineer, World Wide Grocery Store Tech

Amazon; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

A leading company in grocery technology seeks an Application Engineer to join their Checkout Engineering team in Austin, TX. This role involves enhancing and integrating checkout systems, focusing on scalability and reliability, while collaborating with cross-functional teams to meet business needs.

Qualifications

• Create queries against relational or no SQL data stores.
• Experience designing monitoring and alerting systems.
• Interact with business customers to document requirements.

Responsibilities

• Perform gap analysis on checkout system configurations.
• Build tools supporting checkout systems.
• Collaborate with teams on design specifications and monitoring solutions.

Skills

Problem Solving

Monitoring Systems

Database Queries

Education

Bachelor's degree in Computer Science

Equivalent experience in Engineering

Job description

IT Application Engineer, World Wide Grocery Store Tech

Job ID: 3007900 | Amazon.com Services LLC - A57

Amazon is seeking an Application Engineer with physical stores checkout domain knowledge along with strong technology skills to join our Checkout Engineering team in Austin, TX. This role will focus on key checkout applications i.e. point-of-sale (POS), self-checkout (SCO), enhancements and integration with other system and services for WFM stores.

The ideal candidate will own the "how" of delivering robust, scalable solutions, while contributing significantly to the "what" of our checkout systems. You will be the technical driving force behind implementation strategies and best practices, playing a key role in shaping the design and development of these critical systems.

Key job responsibilities
Perform gap analysis to determine our checkout system configuration and development changes.
Building tools and services supporting checkout systems
Create design specifications for feature enhancements and integration points of POS systems
Building monitoring solutions for effective detection and triage of issue
Developing automated alerting systems based on transaction log analysis
Collaborating with cross-functional teams to ensure designs meet business requirements

A day in the life
As an Application Engineer, your day centers on delivering enhancements and driving operational excellence within our SAFe framework. You'll tackle a prioritized backlog of features, improvements, focusing on system performance, and reliability. Collaborating with tech and cross-functional teams, you'll progress high-priority items while providing daily support for critical POS functions. You'll participate in SAFe ceremonies, and engage in technical and architecture discussions. Your expertise will be crucial in translating stakeholder requirements into innovative technical solutions that propel our global retail operations forward.

About the team
The World Wide Grocery Store Tech (WWGST) Checkout Engineering team is a 2-Pizza team, an agile group specializing in grocery technology. We manage global checkout technology for Whole Foods Market stores. Our team uses our deep grocery and engineering expertise to deliver efficient, compliant checkout experiences. Working closely with cross-functional partners, we ensure efficient operations while continuously improving our systems. Our mission is to drive innovative solutions that enhance the Customer shopping experience.

BASIC QUALIFICATIONS

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience
Create queries against relational or no sql data stores to troubleshoot, develop metrics, and create ad-hoc reporting as needed.
Demonstrated ability to understand large-scale distributed systems, preferably in payment systems or POS
Experience designing monitoring and alerting systems for critical business applications
Root cause analysis and complex problem solving skills are important.
Interact with business customers to understand and document their business processes and requirements.

PREFERRED QUALIFICATIONS

Experience with Checkout systems i.e. POS, SCO.
Experience programming with at least one software programming language
Familiarity with retail and grocery technology ecosystems
Understanding of payment security standards (e.g., PCI DSS) and compliance requirements






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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.