IT Application Engineer, World Wide Grocery Store Tech Payments

Amazon; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

An innovative company is seeking an IT Application Engineer to lead the design and implementation of large-scale systems for their grocery store tech payments. This role involves collaborating with product managers, mentoring junior engineers, and driving operational excellence within a dynamic team. You will have the opportunity to shape architectural decisions, integrate new technologies, and ensure seamless operations across international platforms. If you are passionate about technology and eager to make an impact, this position offers a chance to contribute to exciting projects that enhance retail experiences.

Qualifications

• 3-6 years of relevant experience in IT application engineering.
• Experience in mentoring junior engineers and leading design efforts.

Responsibilities

• Lead design and development of large-scale distributed systems.
• Mentor team members and improve operational processes.

Skills

System Design

Distributed Systems

API Development

Mentoring

Performance Troubleshooting

Operational Excellence

Education

BA/BS degree

MS degree

Tools

SAFe Framework

POS Systems

Job description

IT Application Engineer, World Wide Grocery Store Tech Payments

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Job Description

Lead the design and implementation of large-scale, distributed systems that power critical WWGST services. Drive architectural decisions and best practices across teams to ensure scalability, reliability, and performance of mission-critical applications. Collaborate with product managers and business stakeholders to translate complex requirements into innovative technical solutions.

Evaluate and integrate technologies and frameworks to drive innovation and improve processes.

Mentor junior engineers to elevate quality and promote best practices. Participate in capacity planning and performance troubleshooting, performing root cause analysis and implementing robust solutions.

Collaborate with cross-functional teams to design and implement APIs and services that enable seamless integration between various Amazon platforms.

Champion a culture of operational excellence through monitoring, logging, and alerting best practices. Participate in on-call rotations to ensure high availability and rapid incident response for critical systems. Continuously improve system resilience.

Key Responsibilities

• Play a lead role in design and development efforts for significant initiatives across major segments of the organization.
• Identify tasks for automation and information management improvements, working with relevant teams to develop solutions.
• Lead projects to design, develop, test, deploy, and support applications, interfaces, and integrations using various tools and environments.
• Provide software advice and consultation to business partners.
• Engage with application developers to identify new design, coding, and system/methodology best practices.
• Identify new technologies to improve systems and processes within WWGST.
• Mentor team members in software application development best practices.

Daily Activities

As an IT Application Engineer for international POS systems, focus on driving operational excellence within our SAFe framework. Manage a backlog of improvements for UK and Canadian stores, focusing on system performance and reliability. Collaborate with vendors and cross-functional teams to progress high-priority items, provide daily support for critical POS functions, participate in SAFe ceremonies, and engage in architecture discussions. Mentoring junior staff and translating stakeholder requirements into innovative solutions are key parts of your role.

About The Team

We are a small, dynamic team responsible for POS systems in WWGST's Canadian and UK Whole Foods Market stores. Our work ensures smooth operations at these international retail locations. We collaborate closely with third-party vendors, operations partners, product teams, and other technical/support teams across WWGST to optimize our POS solutions and improve operational excellence.

Basic Qualifications

BA/BS degree with 3-6 years’ relevant experience or an equivalent combination of education and experience.

Preferred Qualifications

MS degree with 6-8 years’ relevant experience or an equivalent combination of education and experience.

Amazon is an equal opportunity employer and values diversity. For workplace accommodations during the application process, visit https://amazon.jobs/content/en/how-we-hire/accommodations.