IT Analyst III - Salesforce Developer

United Trading Group; Salt Lake City (UT); Hybrid; USD 59,000 - 100,000; Full time

Benefits offered by this job

Job Stability

Career Growth

Meaningful Work

Supportive Environment

Job summary

The Division of Technology Services in Utah is seeking an IT Analyst III to design, develop, and maintain Salesforce solutions for state agencies. You will lead secure, scalable implementations, configure Experience Cloud, and drive governance and development standards across projects.

Responsibilities include building integrations with MuleSoft, maintaining CI/CD pipelines, and ensuring SSO/OAuth security, while collaborating in an agile environment to deliver citizen‑facing services and

Qualifications

• Minimum 5+ years in IT/software engineering with Salesforce enterprise solutions.
• Expert mastery of Salesforce with Apex, LWC and modern JavaScript frameworks.
• Experience designing, configuring, and securing Experience Cloud sites.
• Deep understanding of external user security models and OAuth/SAML concepts.
• Advanced proficiency with source control and CI/CD pipelines (GitHub, Copado).
• Proven success implementing REST/SOAP APIs and MuleSoft integrations.
• Knowledge of enterprise security architectures, SSO, and external access controls.
• Familiarity with Salesforce Data Cloud and Einstein capabilities.
• Experience with agile development and effective technical communication.

Responsibilities

• Design, develop, test, and deploy Salesforce solutions leveraging data models and OmniStudio.
• Configure and customize Salesforce Experience, Service, and Sales Cloud.
• Develop and maintain integrations between Salesforce and other state systems using APIs and MuleSoft.
• Configure secure SSO and OAuth flows for user access.
• Leverage Git and CI/CD tools to automate deployments and maintain environment alignment.
• Perform Salesforce admin tasks including user data management and analytics.

Skills

Salesforce mastery

Apex

Lightning Web Components

JavaScript frameworks

MuleSoft

CI/CD

GitHub

Security models

REST/SOAP APIs

Tools

Copado

Experience Cloud

GitHub

MuleSoft

Job description

IT Analyst III - Salesforce Developer

FT / PT Status – Full-Time
Salary – $42.63 - $72.46 Hourly Wage
Remote Work / In-Office – Hybrid *This position will be a hybrid of in office work (two days per week in office required) and telework. The office is located at the Utah Department of Agriculture and Food building, 4315 South 2700 West, Taylorsville, UT 84129. Please note, a position’s eligibility for telework is established by agency management and is subject to change at their discretion at any time.
Application Deadline – Continuous until filled

Ready to make a statewide impact? Join the Utah Division of Technology Services in this instrumental role designing, developing, and maintaining a State of Utah executive agency Salesforce platform to support critical state services; help establish technical vision, build strategic roadmaps, and enact governance and development standards. In this role you will ensure that secure, scalable, and compliant Salesforce solutions are built to maximize value to the agency and improve access to important government services for the citizens of Utah.

This job may be filled at either of the levels listed below. (Rate as listed or in accordance with DHRM Rules for current state employees.)

• IT Analyst III, $42.63 - $72.46 per hour
• IT Analyst II, $35.97 - $61.12 per hour
• IT Analyst I, $28.18 - $47.92 per hour

Key Responsibilities

Salesforce Development

• Design, develop, test, and deploy secure, scalable Salesforce solutions leveraging Public Sector Solutions (PSS) data models, OmniStudio, and Experience Cloud to deliver seamless, compliant citizen-facing digital portals and agency workflows.
• Configure and customize Salesforce Experience, Service, and Sales Cloud, and other relevant Salesforce products.
• Develop and maintain integrations between Salesforce and other state systems using APIs, web services, and middleware, specifically MuleSoft.
• Configure secure single sign-on (SSO), OAuth flows, and identity protocols.
• Leverage Git source control and CI/CD tools to execute efficient, automated Salesforce deployments and maintain environment alignment.
• Salesforce administration tasks such as user and data management, process automation, security and access controls, analytics and reporting.

System Maintenance and Optimization

• Perform regular system maintenance, including upgrades, patches, and performance tuning.
• Monitor system performance and identify areas for improvement.
• Document technical designs, code, and configurations.
• Work within an agile development environment.
• Participate in tri-yearly Salesforce platform upgrades to mitigate system impacts.

Qualifications

• Minimum 5+ years in IT/software engineering, including hands-on, progressive experience developing and architecting enterprise Salesforce solutions.
• Expert programmatic mastery of the Salesforce platform, specifically including advanced Apex, Lightning Web Components (LWC), and modern JavaScript frameworks.
• Extensive experience designing, configuring, and securing complex, external-facing Salesforce Experience Cloud sites.
• Deep understanding of external user security models, including high-volume portal licenses, sharing sets, external sharing hierarchies, and secure public-facing APIs.
• Advanced proficiency with source control and automated CI/CD pipelines (e.g., GitHub, Copado).
• Proven success implementing REST/SOAP APIs, MuleSoft, or event-driven integrations.
• Knowledge and implementation of enterprise security architectures, including single sign-on (SSO), OAuth, programmatic sharing, and external user access controls.
• Familiarity with Salesforce Data Cloud, Einstein/AI capabilities, Own (formerly OwnBackup), and large-scale data warehousing.
• Experience with agile development methodologies.
• Exceptional problem‑solving capabilities, technical mentorship skills, and clear communication tailored for both developers and agency stakeholders.

Preferred Qualifications/Skills

• Salesforce Application Architect
• System Architect
• Experience Cloud Consultant
• Platform Developer II
• Integration Architect

About the Role

Location –
4315 S 2700 W
Taylorsville, Utah, 84129
United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – Yes

Schedule Code – AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well‑established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

Division of Technology Services (DTS): The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements daily. Learn more about DTS.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].