IT Analyst II: Mainframe & Systems Solutions

City of Dallas; United States; On-site; USD 39,000 - 47,000; Full time

Job summary

The City of Dallas is seeking an IT Analyst II to provide full performance support for mainframe and computer-based MIS systems. You will analyze, troubleshoot, and implement solutions to help management make informed decisions.

You will collaborate with department staff to specify hardware and software needs, maintain security, and ensure reliable operation of LAN and mainframe environments across divisions.

Qualifications

• Bachelor's degree in Engineering, Mathematics, CS, Business or IT.
• One year of experience with computer systems, information technology, or technology analysis.
• Higher education combinations (HS + 5 years, Associate + 3, or Associate non-specified + 4) meet requirements.
• Valid driver's license with good driving record.

Responsibilities

• Program mainframe and computers; provide customized data processing reports to assist management decisions.
• Develop computer-based solutions; maintain systems and resolve information requests.
• Consult with staff to determine hardware/software needs; plan equipment reallocations.
• Provide on-site maintenance and repair of LAN hardware/software; advise on renewals.
• Train staff on hardware/software; assist lower level analysts.
• Establish security procedures to prevent unauthorized access; identify risks and mitigate.
• Maintain databases and MIS information for accurate retrieval.
• Perform additional duties as needed.

Skills

Mainframe language

Office apps

OS & hardware

Client-server apps

Analytical thinking

Communication

Team relationships

Advising others

Education

Bachelor's degree in Engineering/Math/CS/Business/IT

1 year IT experience

HS diploma + 5 years experience

Associate degree + 3 years experience

Associate degree in non-specified field + 4 years

Valid driver license

Job description

The City of Dallas is seeking an IT Analyst II to provide full performance support for mainframe and computer-based MIS systems. You will analyze, troubleshoot, and implement solutions to help management make informed decisions.

You will collaborate with department staff to specify hardware and software needs, maintain security, and ensure reliable operation of LAN and mainframe environments across divisions.