Application Support Engineer: Cloud & Mainframe Operations
MainframeMaster
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Job summary
MainframeMaster in Dallas, TX seeks an Application Support Engineering Associate to maintain and support enterprise apps in daily operations. You will work with developers, infrastructure, and clients to resolve incidents, review runbooks, and participate in disaster recovery exercises.
The role requires 4+ years of related experience, familiarity with DB2, Oracle, AWS, OpenShift, and mainframe skills (COBOL, JCL, CICS).
Qualifications
- Minimum of 4 years of related experience.
- Bachelor's degree preferred or equivalent experience.
- Strong troubleshooting and problem-solving skills.
- Experience with cloud technologies and databases.
- Familiarity with mainframe concepts is a plus.
Responsibilities
- Analyze applications systems to prevent incidents.
- Expand runbooks and procedures for supported apps.
- Collaborate within the team to resolve alerts and escalate.
- Compile documentation for audits and compliance requests.
- Run Disaster Recovery scripts during outages and collect BCM evidence.
- Ensure automation delivers expected results within thresholds.
- Monitor dashboards for visibility into potential issues.
- Review proposed designs and flag gaps against requirements.
- Perform password changes and handle minor production enhancements.
Skills
Education
Tools
Job description
MainframeMaster in Dallas, TX seeks an Application Support Engineering Associate to maintain and support enterprise apps in daily operations. You will work with developers, infrastructure, and clients to resolve incidents, review runbooks, and participate in disaster recovery exercises.
The role requires 4+ years of related experience, familiarity with DB2, Oracle, AWS, OpenShift, and mainframe skills (COBOL, JCL, CICS).
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