IT Analyst

Eightelevengroup; Plainfield (IN); Presencial; USD 28.000 - 34.000; Jornada completa

Descripción de la vacante

Medasource is seeking an IT Asset Management Analyst in Plainfield, IN for a 6-month rolling contract. The role is 100% onsite at the ISC facility with immediate start, supporting asset management operations and related processes.

Ideal candidates have ServiceNow experience, familiarity with HamPro, and strong Excel skills. You will maintain asset records, manage ticket queues, assist with audits, and ensure security and compliance. Occasional overtime may be required.

Formación

• High school diploma or GED required.
• Experience with IT Asset Management processes preferred.
• Working knowledge of ServiceNow.
• Familiarity with HamPro.
• Strong Excel and MS Office skills.
• Excellent organizational and communication skills.
• Ability to lift and move up to 50 lbs.

Responsabilidades

• Support day-to-day IT Asset Management activities and processes.
• Manage ServiceNow and HamPro ticket queues to ensure timely resolution.
• Maintain asset records, inventory and transportation status.
• Assist with inventory audits, reconciliations and compliance activities.
• Coordinate hard drive decommissioning and documentation.
• Ensure accurate asset records and proper chain-of-custody throughout the asset lifecycle.
• Follow data security, confidentiality, and information governance requirements.
• Assist with process improvements and quality initiatives.
• Help move equipment and shipments to/from the receiving dock as needed (up to 50 lbs).
• Collaborate with team members and other departments to support overall goals.
• Adhere to security policies, procedures, and chain-of-custody requirements.
• Participate in training and development opportunities to support continued growth within Asset Management.
• Maintain business casual/professional attire as required.
• Be available for occasional overtime or weekend work as needed.

Conocimientos

ServiceNow

HamPro

Microsoft Excel

Organizational skills

Communication skills

Problem-solving

Team collaboration

Educación

High school diploma or GED

Herramientas

ServiceNow

HamPro

Microsoft Excel

Descripción del empleo

IT Analyst
Plainfield, IN
On-Site Role
Compensation: $20.00 - $25.00 per hour

ABOUT THE ROLE

Our client is seeking an IT Asset Management Analyst for a 6-month rolling contract based in Plainfield, IN, with an immediate start. As an integral member of the IT Asset Management team, you will support daily operations and technology processes related to asset management. This is an excellent opportunity for individuals with ServiceNow and asset management experience who are eager to further develop their skills and grow within the Asset Management field. The position is 100% onsite at the ISC facility, may require lifting equipment up to 50 lbs., and offers training, business casual/professional attire, and opportunities for career advancement. Occasional overtime or weekend work may be required, and while no travel is currently expected, occasional travel may be needed in the future.

WHAT YOU'LL DO

• Support day-to-day IT Asset Management activities and processes
• Manage assigned ServiceNow and HamPro ticket queues, ensuring timely resolution
• Maintain and update asset records, including inventory and transportation status
• Assist with inventory audits, reconciliations, and compliance activities
• Coordinate hard drive decommissioning and maintain required documentation
• Ensure accurate asset records and proper chain-of-custody throughout the asset lifecycle
• Follow data security, confidentiality, and information governance requirements
• Assist with process improvements and quality initiatives
• Help move equipment and shipments to/from the receiving dock as needed (up to 50 lbs.)
• Collaborate with team members and other departments to support overall goals
• Adhere to security policies, procedures, and chain-of-custody requirements
• Participate in training and development opportunities to support continued growth within Asset Management
• Maintain business casual/professional attire as required
• Be available for occasional overtime or weekend work as needed

WHAT YOU BRING

• High school diploma or GED
• Working knowledge of ServiceNow
• Familiarity with HamPro
• Understanding of IT Asset Management processes
• Strong Microsoft Office skills, particularly Excel
• Strong organizational, communication, and problem-solving skills
• Team-oriented mindset and ability to collaborate across departments
• Interest in developing a career within Asset Management
• Understanding of data security and confidentiality principles
• Ability to follow security policies, procedures, and chain-of-custody requirements
• Ability to lift and move equipment/shipments up to 50 lbs.
• Business casual/professional attire
• ITIL 4 Foundation certification (nice to have)

WHAT'S IN IT FOR YOU

• 6-month rolling contract with potential for extension
• 100% onsite role at a modern ISC facility
• Training and development opportunities
• Opportunity for continued growth within Asset Management
• Supportive, team-oriented work environment
• Business casual/professional dress code

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.