M365 Cloud Engineer II

Jobtailor

Massachusetts

On-site

USD 120,000 - 160,000

Full time

14 days+

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Job summary

Jobtailor is seeking an experienced Microsoft 365 Engineer to design, deploy, and optimize large-scale Microsoft 365 environments in Massachusetts. You will manage Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform, and Copilot, while shaping platform roadmaps and governance policies.

Responsibilities include configuring security, retention, and compliance controls, providing Tier-3 support, and delivering automation and analytics via Power BI, Power Apps, and Power Automate.

Qualifications

5+ years of experience supporting Microsoft 365 cloud technologies.
At least 3+ years of hands-on subject matter expert support for Exchange Online and SharePoint Online.
Experience administering Microsoft Power Platform and developing solutions.
Experience creating reports and dashboards using Power BI.
Proven experience deploying, administering, or supporting Microsoft 365 Copilot.
Experience configuring Microsoft Entra ID, Conditional Access, and identity governance controls.
Strong PowerShell scripting and automation experience.
Experience implementing Microsoft 365 security, compliance, and governance solutions.
Knowledge of regulatory and compliance requirements common to financial services organizations.
Experience leading technical projects and collaborating across multiple teams.

Responsibilities

Design, implement, and support enterprise Microsoft 365 services
Administer and optimize Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform, and Copilot environments
Develop and maintain operational standards, governance controls, and platform roadmaps
Evaluate and implement new Microsoft 365 features and capabilities
Provide Tier 3 technical support and escalation assistance for complex platform issues
Configure retention policies, email compliance requirements, and messaging governance controls

Skills

Microsoft 365 Administration

Exchange Online

SharePoint Online

Power Platform Development

Power BI Reporting

PowerShell Scripting

Automation & Governance

AI-powered Solutions

Education

Microsoft 365 Certification

Bachelor's degree in a related field

Tools

Power Automate

Power Apps

Dataverse

Microsoft Entra ID

Conditional Access

Copilot Studio

Microsoft Graph

Job description

Design, implement, and support enterprise Microsoft 365 services
Administer and optimize Exchange Online, SharePoint Online, OneDrive, Teams, Power Platform, and Copilot environments
Develop and maintain operational standards, governance controls, and platform roadmaps
Evaluate and implement new Microsoft 365 features and capabilities
Provide Tier 3 technical support and escalation assistance for complex platform issues
Manage Exchange Online architecture, mail flow, messaging security, transport rules, mail routing, and mailbox lifecycle processes
Configure retention policies, email compliance requirements, and messaging governance controls
Troubleshoot advanced client connectivity, mail delivery, authentication, and hybrid integration issues
Design and administer SharePoint Online sites, information architecture, permissions models, and content governance policies
Support SharePoint migrations, modernization initiatives, and platform optimization
Design, build, and support Power Apps, Power Automate, Power BI, and Dataverse solutions
Develop automation solutions, dashboards, reports, and executive-level analytics
Establish Power Platform governance, security, and environment management practices
Support deployment, administration, governance, and secure adoption of Microsoft 365 Copilot
Partner with business leaders to identify and implement AI-driven productivity use cases
Evaluate and support Copilot agents, Copilot Studio solutions, and future Microsoft AI capabilities
Monitor Copilot adoption, usage trends, and business value realization metrics
Ensure Microsoft 365 environments align with security standards and regulatory requirements
Develop PowerShell and Microsoft Graph automation solutions
Create monitoring, reporting, and operational dashboards
Drive continuous service improvement through automation and process optimization
Maintain operational documentation, architecture standards, and technical procedures
Partner with business stakeholders, security teams, architects, and vendors to deliver collaboration, productivity, and AI-powered solutions

Requirements

5+ years of experience supporting Microsoft 365 cloud technologies
At least 3+ years of hands-on subject matter expert support for Exchange Online and SharePoint Online
Experience administering Microsoft Power Platform and developing solutions
Experience creating reports and dashboards using Power BI
Proven experience deploying, administering, or supporting Microsoft 365 Copilot
Experience configuring Microsoft Entra ID, Conditional Access, and identity governance controls
Strong PowerShell scripting and automation experience
Experience implementing Microsoft 365 security, compliance, and governance solutions
Knowledge of regulatory and compliance requirements common to financial services organizations
Experience leading technical projects and collaborating across multiple teams
Microsoft M365 Certification(s) preferred
Experience with Copilot Studio and AI-powered automation solutions preferred
Experience supporting Microsoft Graph APIs preferred
Experience with SharePoint migrations and information architecture design preferred
Experience with cloud governance, risk management, and compliance programs preferred
Experience developing enterprise Power Platform solutions utilizing Dataverse preferred

Core Competencies

Demonstrates extensive experience in administering and optimizing Microsoft 365 services, including Exchange Online, SharePoint Online, and Power Platform. Proficient in developing automation solutions, governance controls, and compliance measures while driving continuous service improvement.

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