IT Agile Program Manager - Corporate & ERP Systems

ADUSA Distribution LLC; Salisbury (NC); Hybrid; USD 108,000 - 164,000; Full time

Job summary

A leading company in the grocery sector seeks an IT Agile Program Manager to oversee complex IT programs, manage risks, and drive Agile transformation. The role requires strong leadership, communication skills, and experience in Agile methodologies. The position offers a flexible hybrid work schedule and competitive compensation based on experience and qualifications.

Qualifications

• 7+ years in project/program management, with 5+ years in Agile roles.
• Knowledge of Waterfall and Agile methodologies.

Responsibilities

• Manage and deliver complex Agile and Waterfall programs of up to $20M.
• Coach and mentor project managers, Scrum Masters, and teams.

Skills

Leadership

Communication

Collaboration

Analytical

Data-driven decision-making

Education

Master’s degree in Computer Science

Master’s degree in Business

Tools

Jira

Job description

Join to apply for the IT Agile Program Manager - Corporate & ERP Systems role at Ahold Delhaize USA

Company Overview

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Role Summary

The Agile RTE & Program Manager II – IT Agile PMO will manage waterfall, Agile and hybrid programs, overseeing financial, scope, risk, dependency, stakeholder management, and communication with executive leadership. They ensure the execution of complex IT programs throughout their lifecycle, mitigate risks, and communicate progress to stakeholders. They may lead a team of project managers and Scrum Masters and play a key role in Agile transformation by coaching leaders and teams in Agile practices. The role requires flexibility between program management and RTE functions and the ability to work in a bi-modal environment.

Work Schedule & Locations

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Locations include Salisbury, NC; Quincy, MA; Chicago, IL; Carlisle, PA; and Scarborough, ME.

Eligibility

Applicants must be authorized to work in the United States on a full-time basis.

Key Responsibilities

1. Manage and deliver complex Agile and Waterfall programs of up to $20M, managing risks and issues to minimize impacts.
2. Collaborate with finance, project teams, and value stream owners to align financials with portfolio budgets.
3. Ensure compliance with project delivery methods, tools, frameworks, and IT controls.
4. Develop resource, timeline, and budget plans, and create overall project plans.
5. Coordinate dependencies with related projects and teams.
6. Define clear deliverables, roles, and responsibilities, and develop project charters.
7. Create risk management blueprints and manage uncertainties associated with new solutions.
8. Implement technological projects tailored to organizational needs.
9. Report progress, risks, and updates to stakeholders.
10. Monitor project KPIs and ensure adherence to procedures.
11. Maintain project dashboards for transparent communication.
12. Manage interdependencies and cross-project tasks.
13. Ensure adherence to release management practices and develop deployment plans.
14. Support Go/No-Go and CAB/TAB approvals.
15. Manage program governance and stakeholder expectations.
16. Lead waterfall programs and contribute to Agile transformation, facilitating SAFe and ART events.
17. Coach and mentor project managers, Scrum Masters, and teams to foster Agile mindset.
18. Coordinate Scrum of Scrums and prioritize backlog with Product Management.
19. Manage dependencies across ARTs and teams, and oversee financial, risk, and dependency management at the program level.
20. Drive process improvements and support the transformation from waterfall to Agile.
21. Ensure operational stability and support deployments during off-hours if needed.

Qualifications

• Master’s degree in Computer Science, Business, or related field; equivalent experience/certifications considered.
• 7+ years in project/program management, with 5+ years in Agile roles such as RTE.
• Knowledge of Waterfall and Agile methodologies, PPM tools (Jira), and SDLC.
• Data-driven decision-making skills.
• Leadership ability to guide teams through ambiguity.
• Strong communication, collaboration, and analytical skills.
• Financial acumen related to key indicators and strategic decision-making.
• Experience in servant leadership and Agile processes, including SAFe frameworks.

Preferred Qualifications

• MBA or advanced business degree.
• Agile/SAFe certification.
• Experience managing Agile, SAFe, Scrum teams, and in retail environment is a plus.

Compensation

ME/NC/PA/SC Salary Range: $108,880 - $163,320

IL/MA/MD Salary Range: $125,200 - $187,800

Additional Information

We promote diversity, equity, inclusion, and belonging, investing in our employees' growth and well-being. Join us to be part of a dynamic team supporting leading grocery brands nationwide.