IT Advanced Business Analyst - ITS4

Minnesota IT Services; Saint Paul (MN); Hybrid; USD 79,000 - 130,000; Full time

Benefits offered by this job

Benefits include health and retirement

Job summary

Minnesota IT Services (MNIT) seeks an IT Advanced Business Analyst to join the HSDS team, supporting agencies like DHS and MNsure. The role focuses on business analysis, QA, and coordinating across project teams to deliver complex IT solutions.

The position requires 4+ years in IT BA, strong documentation, and stakeholder collaboration. This is a hybrid role with on-site requirements in St. Paul and optional telework based on residence and policy.

Qualifications

• Minimum four (4) years of IT business analysis experience.
• Experience with requirements elicitation, business process modeling, gap analysis, and validation.
• Experience in enterprise-scale software development and testing environments.
• Strong analytical, problem-solving, facilitation, and negotiation skills with diverse stakeholders.
• Ability to communicate clearly with technical and business partners.

Responsibilities

• Perform business analysis, QA, design, development, and implementation support.
• Act as liaison to understand structure, policies, and operations; document requirements.
• Coordinate with development teams and users on changes and releases.
• Mentor and guide junior staff in QA/BA activities.

Skills

Business Analysis

Requirements Elicitation

Stakeholder Communication

Process Modeling

Education

IT degree or IT-related field

Tools

Low-code/No-code

Job description

• Telework Eligible: Yes
• Education Verification

Working Title: IT Advanced Business Analyst

Job Class: Information Technology Specialist 4

Agency: Minnesota IT Services

• Job ID: 97328
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/08/2026
• Closing Date: 10/19/2026
• Hiring Agency/Seniority Unit: Minnesota IT Services
• Division/Unit: Human and Social Digital Svcs (HSDS)
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $37.72 - $62.21 / hourly; $78,759 - $129,894 / annually
• Job Class Option: Business Analyst
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of MNIT’s Human and Social Digital Services (HSDS) team, which supports agency teams at these state agencies: Department of Human Services (DHS), MNsure, the Department of Children, Youth, and Families (DCYF), and Direct Care and Treatment (DCT). The MNIT HSDS team combines development and IT operations with a DevOps approach to ensure the reliable and efficient delivery of critical technology systems that serve counties, families, and individuals across Minnesota.

As a member of the ETT BA/QA team, this position is responsible for performing Business Analysis, Quality Assurance, technical design, development, implementation and support activities. The Business Analyst is responsible for working on business solutions.

The Business Analyst position exists to perform business analysis functions using a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies and operations of an organization and to be able to recommend solutions that enable projects to be successful and goals to be met. In particular, this includes participating in requirements gathering sessions to analyze, define and document business processes, software requirements, data management systems and development of specifications for technology initiatives.

Analyst works with development team members by guiding, consulting, and collaborating on the development, testing, deployment and adoption of solutions. The Advanced Business Analyst also communicates and consults with system user populations concerning system changes and coordinates implementation planning for changes and releases.

Quality Assurance Analyst/Tester duties performed by this position are typically more complex and of a larger scope than those led by less experienced Quality Assurance Analysis/Testing staff. The QA staff at this level require minimal direction, coaching, and mentoring when leading the quality assurance/analysis for projects.

Business Analyst duties performed by this position are typically more routine, less complex and of smaller scope than those led by senior Business Analysts (ITS5). The BAs at this level require more direction, coaching, and mentoring when leading and problem solving for projects.

This position requires an employee to work onsite at 540 Cedar St, St. Paul, Minnesota at least 50% of the time, with limited telework available. Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles.

Minimum Qualifications

To qualify, candidates must clearly show all of the following qualifications in their resume. Resume tips available here :

This position requires a minimum of four (4) years of experience in performing IT business analysis functions.

Experience must include:

• Advanced-level experience performing business analysis for large-scale IT systems including experience with requirements elicitation, business process modeling, gap analysis, solution assessment/validation, and working within structured methodologies such as SDLC, RUP, Waterfall, or Agile.
• Demonstrated ability to translate complex business needs into functional and technical requirements
• Experience working with enterprise-scale software development and testing environments such as large applications and multi-system data environments, creating business relevant artifacts: test cases, test plans, test reports, test data, and project or process documentation including familiarity with programming with low code/no-code software.
• Strong analytical, problem-solving, facilitation, and negotiation skills including the ability to work with diverse stakeholders, resolve conflicts, lead requirements sessions, and move groups toward consensus on complex issues.
• Demonstrated skill in organizing work, meeting deadlines, preparing clear written materials, and maintaining effective working relationships with technical and business partners.
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Strongly Preferred Qualifications

• Leadership and mentoring experience, including leading defect triage meetings and communicating complex technical concepts to non-technical stakeholders.
• Experience conducting advanced requirements elicitation and facilitating complex stakeholder sessions
• Experience with data analysis, BI/warehouse queries.,
• Professional BA and/or QA certification like CCBA, CBAP, CQE

Preferred Qualifications

• Experience supporting large-scale government, healthcare, Medicaid, or human services systems.
• Experience participating in system modernization, production deployments, or application lifecycle management within a complex enterprise environment
• Experience promoting collaboration, trust, and knowledge sharing to support team development and collective achievement.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application.

Veterans

To be considered for any Veteran's Status, you MUST indicate this on your application.

RECENTLY SEPARATED VETERANS (RSV): Effective July 1, 2009, legislation provides that the top five RSV applicants who apply and meet the qualifications for a vacancy shall be granted an interview. You must:

• Meet all Minimum Qualifications identified in this posting.
• Meet all of the RSV criteria.
• Submit a copy of your DD-214 form by the closing date to: [e-mail]

CERTAIN DISABLED VETERANS: Effective August 1, 2012, legislation provides state agencies with the option to appoint certain disabled veterans on a noncompetitive basis if you:

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all Minimum Qualifications identified in this posting.
• You must submit all documentation by the closing date to: [e-mail]

Current State Employees

• Bidders: This vacancy is open for bids and all qualified applicants simultaneously. This vacancy will be filled in accordance with applicable union contract provisions. Current employees of Minnesota IT Services who are currently in an Information Technology Specialist 4 / Business Analyst position and who are eligible to bid and apply within the seven (7) day bidding period will be considered prior to filling the position via other means.
• Current State Employees: Please note that employment provisions (including but not limited to seniority and leave accrual) vary among the three branches of Minnesota State government. When considering a job with another branch of state government, you are highly encouraged to explore these differences. For assistance, please direct questions to your current or anticipated Human Resources office.

Contact

If you have questions about this position, contact Human Resources at [e-mail].

Connect 700 Program

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Human Resources at [e-mail].

About Minnesota IT Services

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.