IT Administrator

United States Courts; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

The Clerk and the Bankruptcy Administrator of the U.S. Bankruptcy Court for the Eastern District of North Carolina are seeking a permanent Information Technology Administrator to join their team in Raleigh.

You will provide technical support to court staff and judges, manage networks and servers, maintain security, and support courtroom audio/visual systems, websites, and court applications, with occasional travel.

Responsibilities

• Provide technical support to the clerk’s staff, bankruptcy administrator’s staff, judges, chambers, and the public.
• Maintain and administer networks and servers, including virtual environments, and support Microsoft products and court applications.
• Install, troubleshoot, and maintain hardware, software, operating systems, and applications; support courtroom A/V technology.
• Develop and maintain technical procedures and documentation; assist with IT procurement and asset tracking.

Job description

Overview of the Position The Clerk and the Bankruptcy Administrator of the U.S. Bankruptcy Court for the Eastern District of North Carolina are accepting applications for a permanent position of Information Technology Administrator. We are looking for a new team member to join us in accomplishing our mission of providing courteous, efficient and quality service to the court, the bar and the public. Responsibilities include but are not limited to providing technical support to the clerk’s staff, bankruptcy administrator’s staff, judges, chambers, and the public. The Information Technology Administrator provides technical support for court staff and chambers, including end-user support, network and server administration, virtual environment support, installation, maintenance and troubleshooting of hardware, software, operating systems, and applications. Additional responsibilities include maintaining internal and external websites; supporting Microsoft products and other court applications; monitoring vendor vulnerability notifications, security updates, and patches; maintaining system security in accordance with applicable policies; and developing and maintaining technical procedures and documentation. The incumbent provides technical support and troubleshooting for courtroom audio/visual technology and assists with the deployment and support of technology used by court staff and chambers. Responsibilities may also expand to include IT procurement, equipment inventory, asset tracking, and related administrative functions. This position may require evening and/or weekend work and occasional travel.

The federal Judiciary is an Equal Employment Opportunity employer.