IT Administrator

Addison Group; Dallas (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Learning initiatives

Analytics exposure

Collaborative team

Career growth

Job summary

Addison Group in Dallas is seeking an IT Administrator to oversee hardware deployment, maintenance, and ticketing for the Dallas office as the company expands its US footprint.

You will manage on-prem and hybrid infrastructure, assist with cloud services, and provide Tier 2–3 support while coordinating with UK leadership. Strong troubleshooting and documentation skills are essential.

Qualifications

• 1–2 years of experience as IT support or IT administrator.
• Experience with Microsoft and Mac hardware systems.
• Strong troubleshooting, documentation and communication skills.
• Experience in construction, engineering or field-work.
• Intermediate Microsoft Excel skills.
• Excellent organizational, problem-solving, and attention to detail.

Responsibilities

• Administer and maintain servers, networks, storage, and cloud environments (on-prem and hybrid).
• Monitor system performance, uptime, backups, and disaster recovery readiness.
• Manage Active Directory, user authentication, permissions, and group policies.
• Ensure system scalability to support project mobilization and demobilization activities.
• Provide Tier 2–3 technical support for corporate and field users.
• Support laptops, mobile devices, jobsite connectivity, printers, and collaboration tools.
• Troubleshoot hardware, software, and connectivity issues with minimal downtime.
• Coordinate with vendors and managed service providers as required.

Skills

Microsoft hardware

Mac hardware

Troubleshooting

Documentation

Communication

Job description

Job Title: IT Administrator

Location: Dallas-Fort Worth Metroplex

Pay: $60K-$70K

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company

Our client is looking at add an IT Administrator to their Dallas office as they build out there US office. As a global company specializing in data center construction, they will utilize Dallas to be their corporate office for North America while supporting the main HQ in the UK.

Job Description

The IT Administrator will be in charge of all hardware deployment, maintenance and ticketing for the Dallas office. Currently utilizing the support team out of their corporate office, this individual will streamline all of the processes for the team based here in Dallas and will operate as a team of one for right now. There is a mix of hardware and server support as well as software, occasionally supporting and assisting in their cloud environment. This individual will be focused on support for the office locally, but reporting to the UK leaders, there may be support needed over there as well, virtually.

Key Responsibilities

• Administer and maintain servers, networks, storage, and cloud environments (on-prem and hybrid)
• Monitor system performance, uptime, backups, and disaster recovery readiness
• Manage Active Directory, user authentication, permissions, and group policies
• Ensure system scalability to support project mobilization and demobilization activities
• Provide Tier 2–3 technical support for corporate and field users
• Support laptops, mobile devices, jobsite connectivity, printers, and collaboration tools
• Troubleshoot hardware, software, and connectivity issues with minimal downtime
• Coordinate with vendors and managed service providers as required

Qualifications

• 1-2 years of experience as a tech support or IT Administrator
• Experience working with Microsoft and Mac hardware systems
• Strong troubleshooting, documentation and communication skills
• Experience with construction, engineering or field-work
• Intermediate Microsoft Excel skills preferred.
• Excellent organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.

Perks

• Opportunity to contribute to company-wide learning and development initiatives.
• Exposure to learning technology, analytics, and system optimization projects.
• Collaborative team environment with cross-functional partnership opportunities.
• Professional growth and development within a learning-focused organization.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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