IT Admin- Regent Bank Amphitheater

Aramark; Broken Arrow (OK); On-site; USD 21,000 - 30,000; Part time

Job summary

Aramark is seeking an IT Administrative Support Worker for our stadium venues. You will assist with IT tasks including data entry, technical support, software configurations, and hardware installations while delivering professional service to guests and staff.

The role is hourly/seasonal/part-time and requires agility in a fast-paced event environment. You'll deploy and teardown POS terminals, troubleshoot POS issues, and support PCs and printers.

Qualifications

• Experience with POS systems; preferred Skytab Venue, Tapin2, Mashgin, Amazon JWO.
• Associate degree or equivalent experience.
• Solid analytical and problem-solving skills.
• Ability to organize, manage, and complete multiple tasks efficiently.
• Strong verbal and written communication with internal and external stakeholders.
• Must be able to adapt to environment changes immediately.
• Must be able to lift at least 50 lbs. and stand for long periods.
• Available to work nights, weekends, and holidays as needed.

Responsibilities

• Deployment and tear down of POS terminals.
• Provide support to all POS system problems and escalate when necessary.
• Internal support of PCs, printers, and related equipment.
• Assist in maintenance and upgrade of PC and POS equipment.
• Initiate improvements to areas of responsibility.
• Conduct stadium walk-throughs to ensure systems are operational during events.
• Replace defective hardware before, during, and after events.
• Diagnose software, firmware, and hardware errors.

Skills

POS systems

Microsoft Office

Communication skills

Adaptability

Teamwork

Education

Associate degree or equivalent experience

Job description

Job Description

Built for the music,
and the moment.

A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality.

The IT Administrative Support Worker will report to the IT Manager and is responsible for assisting management with IT administrative tasks including, but not limited to, data entry, technical support, software configurations, and hardware installations. The IT Administrative Support Worker will be required to work well with customers, visitors, and employees in a professional and cheerful manner. The ideal candidate manages and works well with stressful situations. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

This position is considered an Hourly/ Seasonal/ Part-Time Employee

Job Responsibilities

• Responsible for deployment and tear down of POS terminals


• Provides support to all point-of-sale system problems and elevate when necessary


• Provides internal support of the Company's PCs, printers, and related equipment


• Assists in maintenance and upgrade of PC and POS equipment


• Initiates and implements improvements to areas of responsibility


• Conduct stadium walk-throughs to ensure all systems are operational prior to and during all events


• Replacement of defective hardware before, during, and after events


• Diagnoses of software, firmware & hardware errors, and breakage


• Maintain a thorough knowledge of the organization and adheres to all standards and practices


• Assists at other venues in the district on non-event days and during the off season


• Perform other related duties, tasks, and responsibilities as required

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Qualifications

• Experience with POS, preferred Skytab Venue, Tapin2, Mashgin, Amazon JWO


• Associate degree or equivalent experience


• Solid analytical and problem-solving skills


• Ability to organize, manage, and complete multiple tasks in an efficient and timely fashion


• Strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders


• Must be able to adapt to environment changes immediately


• Working knowledge of Microsoft applications to include operating system, office systems


• Ability to be on feet and walk long distances


• Ability to lift at least 50 lbs.


• Must be available to work an event-based schedule, including but not limited to nights, weekends, and holidays as needed.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.