I.T. Support Worker- LSU - LSU Athletic Venues and Events

Aramark Corporation; Baton Rouge (LA); On-site; USD 42,000 - 60,000; Full time

Job summary

Aramark Sports & Entertainment seeks an IT Support Specialist to handle day-to-day and event-based IT needs across POS, back office, networking, and related systems. You will work under the venue IT Lead, delivering high-quality IT services to support business operations during events.

The role requires your ability to troubleshoot IT issues, communicate with owners and vendors, and stay current with IT trends.

Qualifications

• Associates degree in Information Technology, Computer Science or related field (preferred but not required).
• Use logical thinking to perform a variety of office tasks that require special skills and knowledge.
• Experience in concessions, retail and/or stadium environments is preferred.
• Proven ability to effectively troubleshoot IT issues.
• Basic understanding of IT systems and infrastructure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to work stadium/arena events while constantly on the move between properties.

Responsibilities

• Provide proactive support and maintenance around POS systems and other technologies used during events.
• Communicate issues to appropriate application owners and vendors.
• Ensure the delivery of high-quality IT services to support the business.
• Collaborate with onsite IT Lead and follow directions.
• Stay up to date on the latest IT trends and technologies.
• Maintain familiarity with IT audits and security assessments.
• Resolve IT incidents and problems in a timely manner.
• Represent the IT department to onsite leadership.
• Role may require lifting up to 50 pounds and extended standing/walking.

Skills

Excellent communication

Troubleshoot IT issues

Independent and team player

Work under pressure

Stay current with IT trends

Education

Associates degree in IT / CS or related field

Job description

Job Description

The IT Support Specialist is responsible for the day-to-day and event-based IT needs for Aramark Sports & Entertainment. This includes providing hands on support for POS, back office, networking and other systems ensuring that they are aligned with the IT Lead for the venue who will also support department and company initiatives.

Job Responsibilities

• Responsible for proactive support and maintenance around POS systems and other technoloigies in use during events.
• Communcate issues to appropriate application owners and vendors.
• Ensure the delivery of high-quality IT services to support the business.
• Work cooperatively and take direction from onsite IT Lead.
• Stay up to date on the latest IT trends and technologies.
• Maintain familiarity with IT audits and security assessments.
• Resolve IT incidents and problems in a timely manner.
• Represent the IT department to onsite leadership.
• Employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionaly lift and/or move up to 50 pounds.
• Other duties as needed.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Working towards or possesses an Associates degree in Information Technology, Computer Science or a related field (preferred but not required).
• Use logical thinking to perform a variety of office tasks that require special skills and knowledge.
• Has experience working in a concessions, retail and/or stadium environment (preferred).
• Proven ability to effectively troubleshoot IT issues.
• Basic understanding of IT systems and infrastructure.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure and meet deadlines.
• Ability to work under pressure and meet deadlines.
• Ability to work stadium/arena events while constantly on the move between properties.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe a career should develop your talents, fuel your passions, and empower your professional growth.

So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.