IT Admin - Field Service Team

Luttrell Staffing Group; Calhoun (TN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Contractor position

Insurance options

Job summary

Luttrell Staffing Group in Charleston, TN seeks an IT Admin - Field Service Team to support computers and networks in business and process-control environments. Responsibilities include Tier 1/2 troubleshooting, PC/server maintenance, installations, and coordination with the Service Desk.

The role requires a high school diploma plus 5 years IT experience or an associate degree with 5 years, deep knowledge of AD, LAN/WAN, Windows and VMware, and off-hours support.

Qualifications

• 5+ years of experience in IT or related field with appropriate degree.
• Strong understanding of IT networking concepts.
• Experience with Active Directory management.
• Willingness for off-hours support coordinated with IT staff.
• Experience with Windows and VMware; some Linux knowledge.

Responsibilities

• Support computers and networks in business and process control environments.
• Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and network issues.
• Repair or rebuild PCs, laptops, printers, and servers to approved specifications.
• Perform equipment installs, moves, adds, and changes (rollouts and refreshes).
• Coordinate infrastructure work with vendors and internal IT teams.
• Maintain system documentation, AD records, and network diagrams.
• Lead small local technology projects and provide guidance to peers.
• Participate in on-call rotation for 24/7 site support.

Skills

IT networking concepts

Active Directory management

Windows & VMware support

Linux knowledge

LAN/WAN & TCP/IP

Asset management & software licensing

Backup power & cable management

Troubleshooting

Project coordination

Education

Bachelor’s degree in IT or related field

Associate’s degree in IT or related field

Tools

System monitoring tools

Documentation tools

IT asset management software

Job description

Luttrell Staffing has an IT Admin - Field Service Team position available in Charleston, TN. Perks and Benefits: $20 and up DOE / Hour Weekly Pay Contractor PositionZero Fees - you’ll never be charged for any screening service Insurance Options!

Duties for IT Admin - Field Service Team position:

• Support computers and networks in business and process control environments
• Provide Tier 1 and Tier 2 troubleshooting for hardware, software, and network issues
• Repair or rebuild PCs, laptops, printers, and servers to approved specifications
• Perform equipment installs, moves, adds, and changes, including rollouts and refreshes
• Deploy and support wireless handhelds and other devices across corporate and operational technology environments
• Maintain system documentation, Active Directory records, and network diagrams
• Uphold IT and OT cybersecurity standards through daily work and communications
• Coordinate service requests and project activities with the Service Desk and internal IT teams
• Apply independent judgment to resolve issues within company policies and practices
• Communicate progress, issues, and feedback to the IT Supervisor – LSC and team members
• Participate in an on‑call rotation to provide 24/7 site support
• Lead and manage small local technology projects
• Coordinate infrastructure work and support activities with vendors
• Assist less experienced peers with troubleshooting and ticket resolution
• Provide technical assistance and guidance to business and IT teams
• Demonstrate proactive service and maintain performance aligned with company core values
• Follow all policies and procedures in placeCompletes any other related tasks as needed

Qualifications and Desired Skills for IT Admin - Field Service Team:

• High school diploma or equivalent
• Bachelor’s degree in IT or a related field with 5 years of work experience, or an associate’s degree in IT or a related field with 5 years of progressive technical experience and demonstrated achievement
• Strong understanding of IT networking concepts
• Practical knowledge of asset management, software licensing, compliance, and support agreements across business and process control networks
• Ability to develop internal IT procedures and best practices
• Availability for off‑hours support coordinated with other IT staff
• 5 years of experience with Active Directory management best practices
• Advanced knowledge of LAN/WAN, TCP/IP, IP addressing, backup power, and cable management
• 5 years of experience supporting Microsoft Server environments
• 5 years of experience using system monitoring, assessment, and reporting tools
• 5 years of experience with Windows and VMware, some Linux knowledge, and/or network management

We are an equal-opportunity employer.