IT Admin Assistant/Support

Knack Solutions; St. Charles (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading IT support company is seeking an IT Admin Assistant/Support in St. Charles, IL. This full-time role involves supporting the IT director and managing daily IT operations. The ideal candidate will have at least two years of Microsoft technical support experience and strong communication skills. Knowledge of SharePoint, Office 365, Active Directory, and relevant CompTIA certifications are essential. The position is 100% on-site in the western suburbs, offering an excellent opportunity for a technically savvy individual.

Qualifications

• Minimum of two years of Microsoft technical support experience.
• Superior customer service and communication skills required.
• Must have knowledge of SharePoint, Office 365, and Active Directory.

Responsibilities

• Provide support to the Director, Information Technology, and IT department.
• Manage RELLs day-to-day IT systems and networks.

Skills

Microsoft technical support experience

Customer service skills

Communication skills

Knowledge of SharePoint

Knowledge of Office 365

Knowledge of Active Directory

Support experience for Microsoft OS

Support experience for laptops and desktops

CompTIA certifications (A+, Network+, Server+)

Job description

About the job IT Admin Assistant/Support

***W2 only***

Position: IT Admin Assistant/Support (Technical Skills Required)

Work Authorization: USC or GC holder

Location: Western suburbs near St Charles, IL - 100% On‑site

Contract: Full time

Description:

The Information Technology Administrative Assistant is responsible for providing support to the Director, Information Technology, and IT department in managing RELLs day‑to‑day IT systems and networks. This position requires a technically savvy individual who is extremely well organized and adept at communicating both verbally and in writing with stakeholders across the organization.

Technical Skills:

• Minimum of two years of Microsoft technical support experience and superior customer service and communication skills.
• Must have knowledge of SharePoint, Office 365, and Active Directory.
• Extensive knowledge and proven experience of supporting Microsoft OS and Office systems.
• Experience supporting laptops, desktops, and wireless devices.
• A+, Network+, Server+ CompTIA certifications or the willingness to obtain.