IT Account Manager

Industry Analysts, Inc.; San Antonio, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

DOCUmation is seeking an IT Account Manager who ensures clients' technology plans align with their business strategy. You will speak with business owners and managers, understand strategic planning, and advise in the customer’s best interests.

The role typically works independently with general supervision, collaborating with client staff and management at the customer’s site or remotely. Some hours beyond the standard workweek may be required to ensure commitments are met.

Job description

The IT Account Manager position ensures that clients of DOCUmation have a solid technology plan which is aligned with their business strategy. As such, it requires the ability to speak with business owners and managers, understand business strategy and planning and consult in the best interest of the customer. It is important that all work be performed correctly, within acceptable time limits and when promised to customers. In this position, the incumbent works on his or her own with only general supervision. The incumbent typically works directly with client staff and management and at the client’s site and remotely. Working hours other than the standard weekday hours will be required from time to time.

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