Contract Management Specialist

Industry Analysts, Inc.; Nashville (TN); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Industry Analysts, Inc. is seeking a Contract Management Specialist to communicate billing and contract terms with external and internal customers. You will explain and enforce T&Cs while ensuring accuracy in meter readings, billing records, and credits using our financial software.

The role requires meticulous attention to detail and strict adherence to policies and procedures across all billing activities.

Qualifications

• Billing and contract terms knowledge.
• High attention to detail and accuracy.
• Clear and effective communication of terms.

Responsibilities

• Communicate billing terms with customers.
• Ensure adherence to T&Cs and internal policies.
• Use financial software to adjust meter readings and bill cycle records.
• Calculate and issue credits as needed.

Job description

The Contract Management Specialist is responsible for effectively communicating with external and internal customers about billing and contracts. They will provide thorough explanation of and practice consistent adherence to various terms and conditions (T&Cs). The Contract Management Specialist will use financial software to accurately correct meter readings, bill equipment and cycle records, and calculate/issue credits; all with a high level of attention to detail and in accordance with all policies and procedures.

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BTA Disaster Grant Donation

BTA established the association’s Disaster Grant Program in 1992 to provide emergency financial support to BTA dealer members who have suffered a loss due to a natural disaster.