Issue Resolution Coord II

Crawford & Company; Jacksonville, Northern (FL, KY); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Crawford & Company in the United States is seeking an Issue Resolution Coordinator II to investigate claim-related issues and develop timely, effective solutions. This role offers a remote US option or hybrid work from Jacksonville, FL, enabling collaboration with clients, contractors, and internal teams.

You will review estimates, analyze findings, and ensure accurate claim resolution, leveraging your property adjusting experience and proficiency with Xactimate and XactAnalysis to drive fair

Qualifications

• Property adjusting experience with a strong problem-solving background.
• Ability to collaborate with clients, contractors and internal teams.
• Detail-oriented with solid analytical and communication skills.

Responsibilities

• Investigate claim-related issues and develop timely, effective solutions.
• Review estimates, analyze findings, and ensure accurate claim resolution.
• Partner with clients, contractors, and internal teams to keep claims moving forward.

Skills

Problem-solving

Client partnership

Attention to detail

Communication skills

Tools

Xactimate

XactAnalysis

Job description

ReadytoResolveChallengesandDrivePositiveOutcomes?

BetheExpertBehindEffectiveClaimResolution!

JoinUsasIssueResolutionCoordinatorII| RemoteRole-US or Hybrid - Jacksonville, FL

What’sinitforyou?

ResolvewithConfidence:Investigateclaim-relatedissuesanddeveloptimely,effectivesolutions.

OwntheDetails:Reviewestimates,analyzefindings,andensureaccurateclaimresolution.

BeEssential:Partnerwithclients,contractors,andinternalteamstokeepclaimsmovingforwardsmoothly.

AtCrawford,everyclaimrepresentsapersonandacommunitywehelprebuild.AsanIssueResolutionCoordinatorII,yourpropertyadjustingexperience,expertiseinXactimateandXactAnalysis,andstrongproblem-solvingskillswillhelpdeliverfairandaccurateoutcomes.

ThisisyourchancetobepartoftheOneCrawfordfamily—whereyourworkmakesarealimpact.

Readytoputyourexpertisetoworkandhelprestorelives?