Issue Management

Experis Technology Group; Auburn Hills (MI); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental plan

Vision plan

HSA

FSA

Dependent Care FSA

Life Insurance

Short/Long-term Disability

Travel Insurance

401(k) with match

Weekly Pay

Job summary

ManpowerGroup’s Auburn Hills, MI-based client seeks an Issue Management professional to lead intake, documentation, coordination and resolution of engineering issues across vehicle families and development phases.

You will act as the central contact to ensure issues identified during validation, HIL testing, PWB, and in-market performance are tracked and resolved with quality rigor, across the engineering lifecycle and post-production follow-through.

Qualifications

• Experience with automotive electrical and electronic systems.
• Strong knowledge of quality tools: APQP, PPAP, DFMEA, PFMEA.
• Proven issue management and cross-functional coordination skills.
• Ability to manage data and reporting with accuracy and traceability.
• Experience documenting lessons learned to support continuous improvement.

Responsibilities

• Lead intake, documentation, coordination, and resolution of engineering issues.
• Serve as central point of contact for issues across validation, HIL, PWB, and in-market performance.
• Coordinate cross-functional alignment throughout the engineering lifecycle.
• Manage data and reporting to maintain visibility into issue status and outcomes.
• Prepare glidepaths for resolution tickets showing forecast and progress.

Skills

Automotive electrical systems

Quality tools APQP/PPAP

DFMEA/PFMEA knowledge

Cross-functional coordination

Data reporting and traceability

Lessons learned documentation

Job description

Are you energized by solving complex engineering issues and driving clear, accountable resolution across the full automotive lifecycle? Our client is seeking an Issue Management professional to lead the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases. From validation and HIL testing to PWB and in-market performance (IOP, QFS, IQS, warranty), you’ll act as a central point of contact to ensure issues are properly tracked, communicated, and closed with quality rigor. If you thrive on structured problem-solving, cross-functional alignment, and continuous improvement, this role is built for you.

Job Title: Issue Management

Location: Auburn Hills, Michigan (Onsite)

Pay Range: 32-35

What's the Job?

• Lead issue management by driving the intake, documentation, coordination, and resolution of engineering-related issues across all vehicle families and development phases.
• Serve as the central point of contact to ensure issues identified during validation, HIL testing, PWB, and in-market performance (IOP, QFS, IQS, warranty) are properly tracked and resolved.
• Coordinate cross-functional alignment and accountability throughout the engineering lifecycle, including post-production follow-through.
• Manage data and reporting to maintain visibility into issue status, progress, and resolution outcomes.
• Prepare glidepaths for issue resolution tickets to show forecast and progress of the team.

What's Needed?

• Experience with automotive electrical and electronic systems.
• Strong working knowledge of quality tools including APQP, PPAP, DFMEA, and PFMEA.
• Proven issue management skills with clear coordination and communication across engineering and cross-functional teams.
• Ability to manage data and reporting with accuracy, consistency, and traceability.
• Experience documenting lessons learned with cross-functional teams to support continuous improvement.

What's in it for me?

• Work in a role focused on structured issue resolution that directly supports engineering outcomes across vehicle programs.
• Build credibility as a central point of contact for engineering issue tracking and closure.
• Strengthen your quality-tool expertise through APQP, PPAP, DFMEA, and PFMEA application.
• Contribute to continuous improvement by capturing lessons learned across teams and phases.
• Immediate start opportunity with a possible 3-month CTH assignment.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

Important Submission Notes (Please Read):

• Possible 3 Month CTH | No Fees | Do Not Re-Post | Confidential
• Submit candidates under their legal name and use only the required template.
• Background check is MANDATORY.
• Responsible for leading issue intake, documentation, coordination, and resolution across vehicle families and development phases.