Island Operations Leader for Security & Tech Installations

Bonneville Group; Charlotte Amalie (United States Virgin Islands); On-site; USD 90,000 - 120,000; Full time

Job summary

B-Tech Contracting Group is seeking an organized Operations Manager to oversee daily operations across the U.S. Virgin Islands, coordinating field teams and ensuring projects move smoothly from initiation to completion.

The ideal candidate translates client needs into clear assignments, schedules, and follow-through, with strong leadership, safety focus, and professional communication with clients, technicians, subcontractors, and vendors, while maintaining accurate records.

Qualifications

• Experience managing field operations, technical service teams, construction crews, or maintenance activities.
• Working knowledge of disciplines: physical security, access control, CCTV, fire alarm, telecommunications, structured cabling, networking, or electrical systems.
• Ability to understand scopes of work and coordinate appropriate support.
• Strong organizational skills and the ability to manage competing priorities.
• Professional communication with clients, technicians, subcontractors, and vendors.
• Familiarity with scheduling tools, email, spreadsheets, and work order/project management systems.
• Valid driver’s license and willingness to travel between islands as needed.
• English proficiency required; Spanish preferred but not required.

Responsibilities

• Coordinate field teams: Assign technicians, establish daily priorities, and manage schedules across projects and service calls.
• Manage client relationships: Serve as primary operational contact, coordinate site access and service visits, and provide updates.
• Oversee work execution: Monitor progress, identify obstacles, and coordinate resources to complete assignments.
• Support project planning: Participate in site visits, clarify scope, and assist with labor estimates and scheduling.
• Maintain operational records: Ensure timely submission of work orders, hours, service reports, and documentation for billing.
• Promote safety and quality: Reinforce procedures, safe practices, and workmanship standards.
• Coordinate island logistics: Organize travel, material deliveries, equipment availability, and staffing for St. Thomas, St. Croix, and St. John.
• Report to leadership: Communicate project status, staffing needs, and opportunities to improve performance.

Skills

Field operations management

Technical service teams

Scheduling

Client communication

Organizational skills

Job description

B-Tech Contracting Group is seeking an organized Operations Manager to oversee daily operations across the U.S. Virgin Islands, coordinating field teams and ensuring projects move smoothly from initiation to completion.

The ideal candidate translates client needs into clear assignments, schedules, and follow-through, with strong leadership, safety focus, and professional communication with clients, technicians, subcontractors, and vendors, while maintaining accurate records.