Island Luxury Hotel GM: Multi-Outlet Ops

Hotel Investment Services, Inc.; Michigan; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Executive level housing on Mackinac

Job summary

The Area General Manager will serve as the strategic and operational leader for Hotel Iroquois and Harbour View Inn, properties within The Cotton Collection. The role oversees strategic planning, sales and marketing, and ensures KPIs for revenue and profit while aligning guest experiences with brand standards.

Operators should maintain a hands-on leadership style, support teams, and foster accountability, performance, and a culture of service excellence across all outlets on Mackinac Island.

Qualifications

• This role requires 3–5 years of senior leadership at luxury, boutique, or historic properties.
• Experience managing resort properties with multiple outlets or hotel collections is preferred.
• Immersion in all hotel divisions with a focus on F&B is a plus.

Responsibilities

• Lead strategic planning and oversee operations across multiple outlets.
• Drive top-line revenue growth, labor management, and expense control.
• Coach and mentor department heads; build a high-performing leadership team.
• Represent the brand within local hospitality and business communities.

Skills

Strategic leadership

Revenue growth

Guest experience

Operations management

Team leadership

Budgeting

Education

Experience at Luxury/Boutique/Historic properties

Tools

MS Office

Property operations systems

Job description

The Area General Manager will serve as the strategic and operational leader for Hotel Iroquois and Harbour View Inn, properties within The Cotton Collection. The role oversees strategic planning, sales and marketing, and ensures KPIs for revenue and profit while aligning guest experiences with brand standards.

Operators should maintain a hands-on leadership style, support teams, and foster accountability, performance, and a culture of service excellence across all outlets on Mackinac Island.