ISKB Host

Q Casino + Resort; Dubuque (IA); On-site; USD 15,000 - 21,000; Part time

Job summary

Q Casino + Resort seeks an energetic Host/Hostess for Island Social Kitchen + Bar. You will greet guests on entry, assign seating, and coordinate with waitstaff to ensure smooth service while keeping tables clean and ready.

Responsibilities include handling the POS, balancing cash, and completing necessary restaurant paperwork. This role requires strong guest relations and clear communication in a fast-paced setting.

Qualifications

• Must be able to operate POS register.
• Must be able to count currency.
• Must be able to complete restaurant paperwork.
• Possess good customer relations skills.
• Possess good communication skills.

Responsibilities

• Greet guests when they enter the restaurant and assign seating.
• Tear down and set up tables.
• Balance reports on shift and obtain/return cash bank to Cage.
• Greet and seat guests; direct waitstaff to their section.
• Ring up guest’s checks and stock supplies.
• Pre-bus and bus tables; take dirty dishes to the kitchen.
• Fold linen napkins; complete side work; other duties as assigned.

Skills

Greet guests

Seat guests

Customer relations

Communication skills

POS operation

Cash handling

Team coordination

Table bussing

Tools

POS system

Micros register

Adding machine

Credit card machine

Telephone

Job description

ISLAND SOCIAL KITCHEN + BARQ CASINO + RESORTHostBASIC FUNCTIONGreet guests when they enter the restaurant and assign seating. Tear down and set up tables.ORGANIZATIONAL RELATIONSHIPSReports to: Food & Beverage SupervisorSupervises: N/AHOURSSunday - OffMonday - OffTuesday - OffWednesday 4:00 PM - 9:00 PMThursday OffFriday 4:00 PM - 10:00 PMSaturday 4:00 PM - 10:00 PMSchedule subject to change due to business needsSPECIFIC DUTIES AND RESPONSIBILITIESObtain and return cash bank to Cage.Balancing of reports on shift.Clear, clean, and reset tables as needed.Greet and seat guests.Direct waitstaff to their section.Ring up guest’s checks.Stocking of supplies.Pre-bus and bus tables.Take dirty dishes to the kitchen.Fold linen napkins.Complete side work.Other duties as assigned.EDUCATION, TRAINING AND EXPERIENCENo formal education required.STANDARDS OF PERFORMANCEMust be able to operate POS register.Must be able to count currency.Must be able to complete restaurant paperwork.Possess good customer relations skills.Possess good communication skills.Tables should be bussed in a timely manner.Greet guests within 45 seconds after guests are seated.Inform the guests of the server’s name.Refill guest’s drinks as needed.MENTAL AND PHYSICAL REQUIREMENTSLifting up to 50 lbs.Walking fast paced for long periods of time.Standing for long periods of time.Stooping, crouching.TalkingWORKING ENVIRONMENT AND CONDITIONSInside work.Occasional outside work.Exposure to cigarette smoke.Exposure to cleaning chemicals.Occasional loud noise levels.EQUIPMENT AND TOOLSCoffee machinePOSMicros registerAdding machine (calculator)Copy machineCredit card machineTelephone