IS Systems Support Level 2

Harrison County Hospital; Corydon (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, Vision, Retirement, &

Life Insurance

Employee Health and Wellness Program

PSLF qualifying employer

Tuition Reimbursement

Hospital and Physician Practice Discnt

Paid Days Off

Extended Illness Days

Employee Assistance Program

Employee Service Awards

Café Discounts

Job summary

Harrison County Hospital is seeking an IS Systems Support Level 2 to maintain desktop computer systems on-site. The role includes end-user support, imaging, and hybrid Active Directory administration in a hospital environment.

The position emphasizes attention to detail, confidentiality, and the ability to lead desktop-related projects. Strong client-facing and documentation skills are essential for daily operations and ongoing improvements.

Qualifications

• Demonstrates proactive and solution-oriented problem-solving skills.
• Determine process improvements, best practices, and develop new processes.
• Self-motivated with attention to detail and a willingness to learn.
• Must be able to deal with confidential data.

Responsibilities

• Provide first and second level technical support to end users.
• Support phones, printers, workstations, and network equipment.
• Create and maintain deployment images.
• Administer hybrid AD and Azure AD; participate in on-call rotation.
• Lead projects related to the desktop environment.

Skills

Problem-solving

Process improvement

Attention to detail

Confidential data handling

Education

Associate's degree (IT related)

2+ years IT experience

High School Diploma or GED

Job description

Harrison County Hospital has an opening for an IS Systems Support Level 2, ON-SITE.

The IS Systems Support Level 2 position is responsible for the upkeep, maintenance, and day to day operations of desktop computer systems at Harrison County Hospital.

RESPONSIBILITIES:

• Perform first and second level technical support to end users.
• Provide technical support for a wide range of technology needs including phones, printers, workstations, and network equipment.
• Create and maintain up to date deployment images.
• Basic administration of a hybrid environment with Active Directory and Azure AD.
• Lead projects related to desktop environment.
• Maintain asset inventory for all IT assets.
• Participates in on-call rotation to provide after-hours support.
• Create and maintain documentation for current and new processes.

SKILLS:

• Demonstrates proactive and solution-oriented problem-solving skills.
• Determine process improvements, best practices, and develop new processes.
• Self-motived with an attention to detail, and a willingness to learn.
• Must be able to deal with confidential data.

EDUCATION/EXPERIENCE:

• Associate's degree - IT related field. (Preferred)
• Minimum of 2 years of relevant IT experience (Required)
• High School Diploma or GED. (Required)

BENEFITS OFFERED:

• Health, Dental, Vision, Retirement, and Life Insurance
• Employee Health and Wellness Program
• PSLF (public student loan forgiveness) qualifying employer
• Tuition Reimbursement
• Hospital and Physician Practice Discounts
• Paid Days Off
• Extended Illness Days
• Employee Assistance Program
• Employee Service Awards
• Café Discounts

Harrison County Hospital has continuously served the people of Harrison County since 1950. Today our acute care community hospital serves the healthcare needs of a much broader and growing population in Harrison and Crawford counties, Indiana and Meade County, Kentucky.

As our community grows, we grow, serving more patients than ever before, and recruiting highly qualified hospital and medical staff.