IS Systems Support Level 2

Harrison County Hospital; Corydon (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Life Insurance

Wellness program

PSLF eligibility

Tuition reimbursement

Care discounts

Paid time off

Illness days

Employee assistance

Employee awards

Café discounts

Job summary

Harrison County Hospital is seeking an IS Systems Support Level 2 to maintain desktop environments and support end users on-site. The role covers deployment images, asset management, and a hybrid Active Directory/Azure AD setup.

The ideal candidate will have an associate degree in IT (preferred) and at least two years of IT experience, with strong problem-solving and confidentiality skills. This is an on-site position with opportunities for growth.

Qualifications

• Associate’s degree in IT or related field preferred.
• Minimum 2 years of relevant IT experience required.
• High school diploma or GED required.
• Demonstrates proactive, solution-oriented problem-solving.

Responsibilities

• Provide first and second level end-user support.
• Support phones, printers, workstations, and network equipment.
• Create and maintain deployment images.
• Administer hybrid AD environments (Active Directory & Azure AD).
• Lead desktop environment projects.
• Maintain IT asset inventory.
• Participate in on-call rotation for after-hours support.
• Create and maintain documentation for processes.

Skills

Problem-solving

Process improvements

Detail-oriented

Confidential data handling

Self-motivated

Education

Associate's degree in IT

2+ years IT experience

High School Diploma or GED

Tools

Active Directory

Azure AD

Job description

Harrison County Hospital has an opening for an IS Systems Support Level 2, ON-SITE.

The IS Systems Support Level 2 position is responsible for the upkeep, maintenance, and day to day operations of desktop computer systems at Harrison County Hospital.

Responsibilities

• Perform first and second level technical support to end users.
• Provide technical support for a wide range of technology needs including phones, printers, workstations, and network equipment.
• Create and maintain up to date deployment images.
• Basic administration of a hybrid environment with Active Directory and Azure AD.
• Lead projects related to desktop environment.
• Maintain asset inventory for all IT assets.
• Participates in on-call rotation to provide after-hours support.
• Create and maintain documentation for current and new processes.

Skills

• Demonstrates proactive and solution-oriented problem-solving skills.
• Determine process improvements, best practices, and develop new processes.
• Self-motived with an attention to detail, and a willingness to learn.
• Must be able to deal with confidential data.

Education/Experience

• Associate's degree - IT related field. (Preferred)
• Minimum of 2 years of relevant IT experience (Required)
• High School Diploma or GED. (Required)

Benefits Offered

• Health, Dental, Vision, Retirement, and Life Insurance
• Employee Health and Wellness Program
• PSLF (public student loan forgiveness) qualifying employer
• Tuition Reimbursement
• Hospital and Physician Practice Discounts
• Paid Days Off
• Extended Illness Days
• Employee Assistance Program
• Employee Service Awards
• Café Discounts

Harrison County Hospital has continuously served the people of Harrison County since 1950. Today our acute care community hospital serves the healthcare needs of a much broader and growing population in Harrison and Crawford counties, Indiana and Meade County, Kentucky.

As our community grows, we grow, serving more patients than ever before, and recruiting highly qualified hospital and medical staff.