System Administrator I

kansashealthsystem; Liberty (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Liberty Hospital in Liberty, MO is seeking a System Administrator to provide design, implementation, maintenance, and support for server‑level enterprise applications and medical devices. The role requires maintaining end‑to‑end knowledge of the systems, assessing change impact, and collaborating with Radiology, Lab, Pharmacy, and other hospital IT teams to keep services reliable.

As a Tier‑II resource, you will coordinate issues across IT teams, document configurations, plan upgrades, and

Qualifications

• Bachelor's Degree in Computer and Information Science or 2:1 equivalent experience.
• 3+ years of experience in a related Information Systems field.
• Master's Degree preferred in Computer and Information Science.
• Healthcare setting experience preferred.

Responsibilities

• Serve as a Tier-II support resource and coordinate with other IT teams.
• Coordinate issues between all IT teams and act as escalation point.
• Maintain usable systems and documentation, including knowledge base.
• Plan and schedule system upgrades and changes with vendors and teams.
• Protect assets and data, ensuring security, compliance, and disaster readiness.
• Verify backups and DR plans, ensure data integrity and recovery capabilities.
• Assist with data entry, interfaces, reporting, and system issues under pressure.

Skills

System Administration

ITIL

Windows Administration

Linux Administration

Education

Bachelor's Degree in Computer and Information Science or 2:1 equivalent experience

Master's Degree in Computer and Information Science

Tools

ITIL certs

Windows Admin

Linux Admin

Job description

Position Title

System Administrator ILiberty Hospital

Position Summary / Career Interest:

Systems Administration provides design, implementation, maintenance, and support services for server level enterprise applications and medical devices. System Administrators (SysAdmins) are responsible for maintaining end-to-end knowledge of, assessing the impact of organizational change on, and identifying the opportunities and threats surrounding the systems they support. Systems Administration also assists ancillary IT groups (Radiology, Lab, Pharmacy, etc.) as a tie back to HITS (Health Information Technology Services) and an escalation point for systems issues.

Responsibilities and Essential Job Functions

• Serves as a Tier-II support resource, engaging other team resources as necessary and as defined by support processes.
• Functions as a coordination point for issues related to systems between all IT teams. Act as an escalation point for issues with assigned systems that cannot be resolved in TRC.
• System Support: Maintains usable systems for end-users with the ability to work with vendors or other outside resources as well as internal hospital teams to resolve system issues within service level agreements.
• System Documentation: Maintains documentation on the systems technical configuration, contacts and functionality. Contributes and maintains common troubleshooting tips in the designated knowledge base. Keeps current vendor and system data owner’s contact information in the designated location. Maintains relevant training materials for systems.
• System Updates: Responsibilities include planning and scheduling system upgrades and updates. This also includes coordination with other HITS teams, vendors, users, interfaces, and other systems that feed or accept information from this system. This would include server as well as workstation updates. Follows department change request processes.
• System Security: Protects hospital assets and information by maintaining secure systems. Follows organizational policies and processes surrounding access management, regulatory compliance, systems architecture, disaster recovery, vendor management, and others to support security and integrity of organizational and patient data.
• System Integrity/Retention: Requires verification of application logs and other monitoring tools to resolve issues that could cause data integrity issues. Ensure retention periods for application data follow hospital and regulatory requirements.
• System Backup/Recovery: Verifies that systems are completing a normally scheduled and approved backup methodology. Verifies that systems/data can be restored in the event of a failure or disaster. This will include the completion of disaster recovery plans (DRP) and other documentation related to disaster recovery (DR) and high availability (HA).
• Data Entry: Maintain knowledge of applications and functional areas entering application data. May have responsibility for entering application data as required. Data entry should not include patient health information unless directly approved by management.
• System Printing: Knowledge of application methods used to manage print queues and printing workflow.
• Reporting: Ability to use application functionality to create, schedule, distribute, and print reports.
• Interfaces: Model, design, monitor, and support system interfaces in conjunction with dedicated interface staff and other teams. Maintain documentation surrounding the flow of data between systems.
• Troubleshooting: Basic problem-solving skills and capabilities to resolve application, workstation, and server issues under stressful conditions. Uses appropriate methods of escalation to both internal and external resources.
• Systems/Application Knowledge: Subject matter expert for assigned systems including design, interfaces, end-user work-flow, and end-to-end system knowledge. Monitors vendor road-maps and communicates points of interest.
• Vendor Management: Communicates effectively with system vendors to maintain working relationships and proper systems support. Verifies vendor actions meet the expectations of the hospital.
• Technical Foundation: Understands technical concepts including, but not limited to, databases, networking, hardware, software, interfaces, medical devices, desktop support, operating systems, and others as necessary.
• Systems Analysis and Design: Ability to perform analysis for new system requests. Utilizes technical knowledge to ask relevant questions during systems analysis.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• Bachelors Degree in Computer and Information Science or 2:1 equivalent experience.
• 3 or more years of experience in a related Information Systems field

Preferred Education and Experience

• Master's Degree in Computer and Information Science
• 1 or more years of experience in a healthcare setting

Preferred Licensure and Certification

• Technical certifications related to ITIL, Windows Administration, Linux Administration, or other IT or system related field of study.

Time Type:

Full time

Job Requisition ID:

R-53534

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].

• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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