IS Systems Analyst II - RISI Fountain

10 Nationwide Children's Hospital; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Nationwide Children's Hospital in the United States seeks an IT professional to analyze business needs, define requirements, develop solutions, implement and support systems across departments. The role requires flexible schedules to meet job requirements and may include 24/7 on‑call after hours to ensure system availability.

A Bachelor's degree or equivalent experience is required. ITIL certification is preferred.

Qualifications

• Bachelor's degree or equivalent experience required.
• ITIL certification preferred.
• 5 years of IT systems support experience required.
• Experience in a healthcare environment preferred.

Responsibilities

• Analyze business needs and define system requirements across departments.
• Develop test scripts and coordinate user acceptance testing.
• Provide technical support and troubleshoot systems issues.
• Maintain data integrity and disaster recovery plans.
• Collaborate to integrate new systems with existing infrastructure.
• Evaluate new technologies to improve efficiency and performance.

Skills

SQL programming

Relational databases

Data management systems

MS Office

Communication skills

Problem solving

Learning agility

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Visio

Project

Job description

Overview: Job Description Summary:

Analyses business needs, defines requirements, develops solutions, implements, manages, and supports systems. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support.

Essential Functions:

Carries out systems analysis and provides support for complex medium to large systems across several departments. Manipulates, mines, and analyzes large, complex datasets. Creates and maintains high quality system, report, and interface test scripts. Tests and debugs systems to ensure they are functioning properly. coordinates user acceptance testing. Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues. Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems. Collaborates with other IT professionals to integrate new systems with existing ones. Performs system updates, patches, service releases, and upgrades as needed. Evaluates and recommends new technologies to improve system efficiency and performance.

Education Requirement:

Bachelor's degree or equivalent experience, required.

Licensure Requirement:

(not specified)

Certifications:

ITIL certification or training, preferred.

Skills:

Strong skills in SQL programming, relational database management, reporting software tools and MS Excel, preferred. Strong skills in data management systems and extensive spreadsheet, database and presentation graphics knowledge are preferred. Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Visio and Project) required. Excellent communication and organizational skills to effectively interact with external contacts, administrators, medical staff, and employees at all levels. Strong attention to detail and demonstrated problem solving skills. Ability to quickly learn, adapt and work with new applications or tools. Able to be a visionary and see the larger picture.

Experience:

5 years of combined experience providing information technology support, or equivalent education, required. Experience in a healthcare environment, required. Business and financial experience, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking FREQUENTLY: Decision Making CONTINUOUSLY: Audible speech, Color vision, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting Additional Physical Requirements performed but not listed above: Position requires ability to talk, listen and type. Position requires the ability to interact effectively with customers and information systems personnel across the organization.

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud.