IS Systems Analyst II - RISI Fountain

Nationwide Children's Hospital; Columbus (OH); On-site; USD 95,000 - 125,000; Full time

Job summary

Nationwide Children's Hospital is seeking a skilled IT professional to analyze business needs, define requirements, develop solutions, and manage system implementations. The role requires on-going on-call support and collaboration across multiple departments within a healthcare environment.

Responsibilities include testing, documentation, data integrity, and disaster recovery planning, with opportunities to work with emerging technologies and cross-team integration.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5 years of combined IT support experience or equivalent Education.
• Healthcare environment experience required.
• ITIL certification or training preferred.

Responsibilities

• Carries out systems analysis and provides support for complex medium to large systems across several departments.
• Creates and maintains high quality system, report, and interface test scripts; coordinates user acceptance testing.
• Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues.
• Documents system design, testing, and maintenance procedures; ensures data integrity and disaster recovery plans.
• Collaborates with IT professionals to integrate new systems with existing ones; performs updates, patches, and upgrades and evaluates new technologies.

Skills

SQL

Relational databases

Excel

Data management

MS Office

Communication

Problem solving

Learning agility

Visionary thinking

Education

Bachelor's degree or equivalent

Tools

MS Visio

MS Project

ITIL (certification or training)

Job description

Job Description Summary: Analyses business needs, defines requirements, develops solutions, implements, manages, and supports systems. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support.

Overview Job Description Summary: Analyses business needs, defines requirements, develops solutions, implements, manages, and supports systems. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support.
Job Description Essential Functions:

• Carries out systems analysis and provides support for complex medium to large systems across several departments. Manipulates, mines, and analyzes large, complex datasets.
• Creates and maintains high quality system, report, and interface test scripts.Tests and debugs systems to ensure they are functioning properly. coordinates user acceptance testing.
• Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues.
• Documents system design, testing, and maintenance procedures for future reference. Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
• Collaborates with other IT professionals to integrate new systems with existing ones.
• Performs system updates, patches, service releases, and upgrades as needed. Evaluates and recommends new technologies to improve system efficiency and performance.

Education Requirement

• Bachelor's degree or equivalent experience, required.

Licensure Requirement (not specified)
Certifications ITIL certification or training, preferred.
Skills

• Strong skills in SQL programming, relational database management, reporting software tools and MS Excel, preferred.
• Strong skills in data management systems and extensive spreadsheet, database and presentation graphics knowledge are preferred.
• Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Visio and Project) required.
• Excellent communication and organizational skills to effectively interact with external contacts, administrators, medical staff, and employees at all levels.
• Strong attention to detail and demonstrated problem solving skills.
• Ability to quickly learn, adapt and work with new applications or tools.
• Able to be a visionary and see the larger picture.

Experience

• 5 years of combined experience providing information technology support, or equivalent education, required.
• Experience in a healthcare environment, required.
• Business and financial experience, preferred.

Physical Requirements OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking
FREQUENTLY: Decision Making
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
Additional Physical Requirements Performed But Not Listed Above Position requires ability to talk, listen and type. Position requires the ability to interact effectively with customers and information systems personnel across the organization.
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"