964 - IS Systems Analyst II

10 Nationwide Children's Hospital; United States; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Nationwide Children’s Hospital is seeking a Systems Analyst II for the IS Clinical Applications team to support clinical applications that enable patient care and healthcare operations.

Work with clinicians, operational leaders, vendors, and technical teams to analyze requirements, implement enhancements, troubleshoot issues, and support technology initiatives. This role offers a remote/onsite hybrid model with some onsite work required.

Qualifications

• Bachelor's degree or equivalent experience required.
• 5 years IT support experience, healthcare setting preferred.
• Strong SQL and relational databases skills required.
• Excellent communication and organizational abilities.
• ITIL certification or training preferred.

Responsibilities

• Analyzes business needs and defines system requirements.
• Tests, troubleshoots, and supports clinical applications.
• Coordinates user acceptance testing and training.
• Manages data interfaces and reporting.

Skills

SQL

Relational databases

Reporting tools

MS Excel

Microsoft Office

Communication skills

Organizational skills

Education

Bachelor's degree

Tools

Visio

Project

Job description

Overview

The IS Clinical Applications team is seeking a Systems Analyst II to support clinical applications that enable patient care and healthcare operations. This role partners with clinicians, operational leaders, vendors, and technical teams to analyze requirements, implement system enhancements, troubleshoot application issues, and support technology initiatives. Responsibilities include application support, testing, reporting, interface management, user training, documentation, system upgrades, and workflow optimization. The ideal candidate demonstrates strong analytical, problem-solving, communication, and customer service skills while delivering secure, reliable, and effective technology solutions. This is a remote/onsite hybrid position; some onsite work is required.

Job Description Summary

Analyses business needs, defines requirements, develops solutions, implements, manages, and supports systems. Ability to work flexible schedules to meet job requirements; requires 24/7 on call after-hours support.

Essential Functions

• Carries out systems analysis and provides support for complex medium to large systems across several departments.
• Manipulates, mines, and analyzes large, complex datasets.
• Creates and maintains high quality system, report, and interface test scripts.Tests and debugs systems to ensure they are functioning properly.
• coordinates user acceptance testing.
• Serves as a customer liaison for assigned business areas and provides technical support and troubleshooting for systems issues.
• Documents system design, testing, and maintenance procedures for future reference.
• Assures data integrity and system survivability by developing and maintaining Disaster Recovery plans for assigned systems.
• Collaborates with other IT professionals to integrate new systems with existing ones.
• Performs system updates, patches, service releases, and upgrades as needed.
• Evaluates and recommends new technologies to improve system efficiency and performance.

Education Requirement

Bachelor's degree or equivalent experience, required.

Licensure Requirement: (not specified)

Certifications

ITIL certification or training, preferred.

Skills

Strong skills in SQL programming, relational database management, reporting software tools and MS Excel, preferred. Strong skills in data management systems and extensive spreadsheet, database and presentation graphics knowledge are preferred. Advanced knowledge in Microsoft Office (Word, Excel, PowerPoint, Visio and Project) required. Excellent communication and organizational skills to effectively interact with external contacts, administrators, medical staff, and employees at all levels. Strong attention to detail and demonstrated problem solving skills. Ability to quickly learn, adapt and work with new applications or tools. Able to be a visionary and see the larger picture.

Experience

5 years of combined experience providing information technology support, or equivalent education, required. Experience in a healthcare environment, required. Business and financial experience, preferred.

Physical Requirements

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Standing, Walking FREQUENTLY: Decision Making CONTINUOUSLY: Audible speech, Color vision, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting Additional Physical Requirements performed but not listed above: Position requires ability to talk, listen and type. Position requires the ability to interact effectively with customers and information systems personnel across the organization.

EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.