IS Systems Administration Supervisor

CareOregon; Wisconsin; Remote; USD 120,000 - 146,000; Full time

Job summary

An established industry player is seeking an IS Systems Administration Supervisor to lead and optimize their IT infrastructure. This fully remote role requires a strong technical background and leadership skills to manage daily operations, troubleshoot issues, and implement security policies. The ideal candidate will thrive in a collaborative environment, guiding a team while supporting diversity and inclusion initiatives. If you are passionate about improving information systems and have a track record of success in a supervisory role, this opportunity is perfect for you.

Benefits

Full benefits

Remote work flexibility

Professional development opportunities

Diversity and inclusion initiatives

Qualifications

• 5+ years supporting Microsoft server systems and Office 365.
• 1+ year in a supervisory role or completion of leadership program.

Responsibilities

• Oversee daily operations of information systems.
• Manage hardware, software, and network configurations.
• Lead resolution of escalated issues and incident response.

Skills

Microsoft Server Systems

Office 365

Azure Cloud Management

Network Infrastructure

Troubleshooting

Leadership

Project Management

Education

Bachelor's Degree in Information Technology

Tools

Active Directory

Job description

Join to apply for the IS Systems Administration Supervisor role at CareOregon.

This position is fully remote, but candidates must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Details

• Title: IS Systems Administrator Supervisor
• Exemption Status: Exempt
• Management Level: Supervisor
• Reports To: IS Systems Engineering Manager
• Department: Information Services
• Requisition: 24935
• Salary Range: $120,000 - $145,200/year + 5% bonus, full benefits

Job Summary

The supervisor will oversee daily operations of our information systems, working closely with various teams to maintain, troubleshoot, and optimize our IT infrastructure. The ideal candidate will have strong technical skills, leadership qualities, and a passion for improving IS reliability and efficiency.

Responsibilities

• Communicate effectively with colleagues and leadership.
• Manage hardware, software, and network configurations, including servers, workstations, and cloud services.
• Supervise administration of client systems like desktops, Office 365, and Azure services.
• Implement security policies and collaborate on vulnerability management.
• Lead resolution of escalated issues, incident response, and maintain on-call duties.
• Create documentation and procedures for the team and support desk.
• Participate in problem management to reduce recurring issues.
• Monitor system performance, optimize uptime, and lead root cause analysis.
• Plan and execute IT projects aligned with organizational goals.
• Coordinate with vendors and support professional development of team members.

Employee Supervision

• Supervise and guide team members, ensuring adherence to standards and policies.
• Handle staffing, recruitment, and performance evaluations with an emphasis on equity and inclusion.

Organizational Responsibilities

• Align work with the organization’s mission and values.
• Support diversity, equity, and inclusion efforts.
• Meet strategic and operational goals.

Minimum Requirements

• At least 5 years of experience supporting Microsoft server systems, applications, and Office 365 in a medium to large enterprise.
• At least 1 year in a supervisory or lead role, or completion of CareOregon’s Aspiring Leaders Program.

Preferred Qualifications

• Experience with Azure Cloud server management.
• Knowledge of Office 365, Active Directory, and supporting 1000+ users in a hybrid environment.

Knowledge, Skills, and Abilities

Deep understanding of network infrastructure, server administration, virtualization, security principles, project management, and ITIL/ITSM practices. Strong leadership, communication, troubleshooting, and organizational skills are essential.

Work Conditions

• Indoor/Office environment, work from home, occasional travel.
• Physical requirements include prolonged sitting, hearing, and speaking.

CareOregon encourages candidates of color and veterans to apply. We are committed to diversity and inclusion. Visa sponsorship is not available.