IS Network & Technology Specialist

Quintall; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Gezondheidszorg en verzekeringen

Pensioenregeling en aandelenopties

Job summary

ABB Drive Products in New Berlin, WI zoekt een IS Network en Technology Specialist. Deze rol koppelt business users aan OT/IS/IT teams en ondersteunt, evolueert en promoot lokale systemen en processen.

Je werkzaamheden omvatten WAN/LAN, on-prem hosting, VoIP, servers, en diverse IT-infrastructuur voor de US Motion Drives Site.

Je werkt onsite in New Berlin met multidisciplinaire teams en internationale stakeholders, met focus op service en continue verbetering.

Qualifications

• Minimaal 5+ jaren ervaring in IS/IT-ondersteuning, bij voorkeur in een multinational.
• Bachelor’s degree in computer science, netwerkinfrastructuur of IT-management is gewenst.
• Diepe kennis van bekabelde en draadloze netwerken, printers, WAN/LAN-topologieën.
• Hands-on ervaring met servers, VMware ESXi, Windows OS, SQL-databasebeheer en opslag.
• Kennis van Cisco Unity en Unified VoIP‑administratie is een pré.
• Ervaring met EUC en mobiele apparaten; Lenovo/ iPhone kennis gewenst.
• Goede ITIL/ITSM-vaardigheden en samenwerking met MSP's; ServiceNow-ervaring is een pre.

Responsibilities

• Ondersteunt WAN/LAN-netwerken, on-prem hosting, VoIP en IT-infrastructuur voor US Motion Drives Site.
• Ontwerpen, installeren en onderhouden van IT-hardware/software en vergaderruimte systemen.
• Beheert bekabelde/draadloze netwerken, servers, desktops, industriële PC's en periferen.
• Bouw sterke relaties met business users, IS/IT teams, MSPs en beveiliging.

Skills

IS/IT support

Netwerken

VoIP beheer

Education

BS in computer science or IT field

Tools

VMware ESXi

Windows Server

SQL

ServiceNow

Cisco Unity

Job description

Bij ABB helpen we industrieën efficiënter en schoner te werken en iedere medewerker draagt daaraan bij. U krijgt de ruimte om leiding te nemen, wordt ondersteund in uw ontwikkeling en zult trots zijn op de impact die we samen realiseren. Sluit u bij ons aan en help de wereld draaiende te houden.

Deze functie rapporteert aan:

IS Manager Drives Business Line USA

__

ABB in New Berlin, WI is hiring anIS Network and Technology Specialist. This position is a key link between the business users, OT (Operations Technology), IS (Information Systems), and IT (Information Technology) service delivery teams in and for US MO Drives Divisions Site. The IS Network & Technology Specialist – under leadership of local IS Manager and key stakeholders – will help support, evolve, and promote the local IS/IT systems and processes.

The work model for the role is: Onsite, in New Berlin, WI, supporting ABB’s Motion Drive Products Division and Facility.

Your role and responsibilities:

• Responsible for supporting the wide area and local area networks, on-premise hosting environment, VoIP telephony services, and overall IT infrastructure for the US Motion Drives Divisions Site (currently sites in New Berlin, WI, Virginia, and New Jersey).
• Responsible for design, installation, maintenance and assurance of delivery for IT-related hardware and software, as well as presentation and conference room services.
• Responsible for wired and wireless networking, servers, UPS, desktops, laptops, industrial computers, MFP devices, label printers, RF scanners, mobile devices, video conferencing systems, PA system, Security systems, and digital signage for the factories and offices.
• Establish strong, productive relationships with local business users, IS team, agreed local IT vendors, infrastructure delivery teams, Information Security, Physical Security, and Facilities to facilitate reliable and continued support in the areas of OT, IS and IT-related investments.

Onze Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role:

• 5+ years’ experience working in IS/IT support role, preferably in a multinational corporation with multiple niche service providers.
• BS in computer science, network infrastructure, IT management, or related degree preferred.
• Deep, low-level design understanding of wired and wireless networks, printer architectures, application landscapes, and WAN/LAN topologies.
• Hands-on experience and conceptual understanding of servers, VMware ESXi, Windows operating systems, SQL database management, and file storage systems.
• Working knowledge of Cisco Unity and Unified VoIP administration platforms preferred.
• Experience with configuring, managing and repairing End User Computing (EUC) and mobile devices; experience with Lenovo PCs and iPhones/iOS devices preferred.
• Strong working knowledge of ITIL and ITSM practices, coordinating with managed service providers to achieve service objectives; experience with ServiceNow preferred.
• Ability to collaborate with various departments and multicultural global teams and excellent oral and written communication skills with extreme customer focus.
• High capability to troubleshoot devices, software, systems and processes.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us

ABB Drive Products serves the industries and infrastructure segments with world-class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.

What's in it for you

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and affirmative action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Voor het bouwen aan een schonere en slimmere toekomst zijn uiteenlopende denkers nodig: nieuwsgierige, moedige en creatieve mensen. Daarom verwelkomen we mensen met alle achtergronden en ervaringen.

Klaar om indruk te maken?

Aanvraag-ID: JR00047817