Irvine Customer Support Rep - Temp-to-Hire Growth Path

Ultimate Staffing; Irvine (CA); On-site; USD 21,593 - 30,754; Full time

Job summary

Ultimate Staffing, Irvine, CA, is hiring a Customer Service Representative for a full-time, temp-to-hire role in a busy call center. You will handle inbound and outbound calls, assist customers with questions and orders, and document information accurately.

The position is onsite, Monday–Friday, 8:00 AM–5:00 PM, with full training, supportive leadership, and a clear path for advancement. Pay is $19/hour, eligible for monthly commission once permanent.

Qualifications

• HS Diploma required; Associate's degree preferred.
• Passion for helping others and supporting customers.
• Reliable, punctual, and committed to excellent attendance.

Responsibilities

• Manage inbound and outbound customer calls in a friendly, professional manner.
• Assist customers with questions, orders, and account inquiries.
• Accurately document information and follow up as needed.
• Meet or exceed performance metrics and call quality standards.
• Work collaboratively with your team to ensure excellent customer experiences.
• Take part in ongoing training and coaching to develop your skills.

Skills

Customer service

Punctuality

Communication skills

Education

HS Diploma

Associate's degree

Tools

CRM software

Office software

Job description

Ultimate Staffing, Irvine, CA, is hiring a Customer Service Representative for a full-time, temp-to-hire role in a busy call center. You will handle inbound and outbound calls, assist customers with questions and orders, and document information accurately.

The position is onsite, Monday–Friday, 8:00 AM–5:00 PM, with full training, supportive leadership, and a clear path for advancement. Pay is $19/hour, eligible for monthly commission once permanent.