Irrigation Product Support Intern – FieldNET (Summer 2027)

Lindsay Corporation; Omaha, Northern (NE, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Hybrid work schedule

Friday work-from-home option

Job summary

Lindsay Corporation is seeking an Irrigation Product Support Specialist Intern for Summer 2027 in Omaha, NE. The role is hourly, 40 hours/week, with a hybrid schedule (office Mon-Thu and optional Friday remote) based at 180th & Dodge in Omaha.

Responsibilities include answering calls and emails from customers, handling FieldNET-related support, and updating case records in our system. Ideal candidates have a relevant degree and strong communication skills.

Qualifications

• Bachelor’s degree or current pursuit in agriculture, engineering, business, or a combination of all three.
• Excellent verbal and written communication skills.
• Strong customer focus.
• Critical thinking / problem solving
• Bi-lingual a plus.
• Good organizational skills and ability to multi-task.

Responsibilities

• Handle incoming calls and emails from Lindsay customers and dealers while following department standards for delivering world class customer service.
• Handle support cases on FieldNET telemetry products or FieldNET Advisor software questions.
• Open and close 100% of cases logged with detailed, accurate notes in the case management system.
• Process subscription requests for FieldNET telemetry activations.
• Build knowledge of the FieldNET product suite and its interaction with Lindsay Zimmatic products.
• Resolve basic customer issues and assist with basic configurations and troubleshooting.
• Assist with testing of enhancements, new products and features, or bug fixes for FieldNET.
• Perform hands-on product testing for new releases or quality investigations.
• Complete assigned tasks to support the Irrigation Product Support Team.
• Collaborate with FieldNET Team and Lindsay colleagues to support One Lindsay Culture.

Job description

Lindsay Corporation is seeking an Irrigation Product Support Specialist Intern for Summer 2027 in Omaha, NE. The role is hourly, 40 hours/week, with a hybrid schedule (office Mon-Thu and optional Friday remote) based at 180th & Dodge in Omaha.

Responsibilities include answering calls and emails from customers, handling FieldNET-related support, and updating case records in our system. Ideal candidates have a relevant degree and strong communication skills.