Iris AM Server | Hotel Celare, a Marriott Tribute Portfolio

Shaner Hotels; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Hotel Celare, a Marriott Tribute Portfolio hotel managed by Shaner Hotels, sits in The District at Clifton Heights, overlooking the University of Cincinnati in Cincinnati, Ohio. We invite you to join a team that delivers exceptional hospitality and vibrant guest experiences in a contemporary setting.

The role involves taking orders, serving guests, processing payments, and upholding safety and cleanliness standards across the dining area.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Bilingual English/Spanish a plus.
• ServSafe and/or food safety training is desirable.
• High school graduate or equivalent, some college preferred.

Responsibilities

• Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications.
• Collect payments.
• Assist in maintenance of the restaurant area and equipment.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school graduate or equivalent

Some college preferred

Tools

ServSafe certification

TIPS training

Job description

Shaner Hotels is excited to offer an incredible opportunity to join the team at Hotel Celare, A Marriott Tribute Portfolio Hotel-a one-of-a-kind destination where contemporary design, vibrant energy, and exceptional hospitality come together.

Located in The District at Clifton Heights, overlooking the University of Cincinnati and just minutes from downtown, Hotel Celare sits at the center of Cincinnati's thriving innovation corridor. Surrounded by culture, creativity, dining, and entertainment, our hotel offers guests a unique experience inspired by curiosity, connection, and discovery.

From our dynamic lobby and beautifully designed guest spaces to flexible event venues that open onto a stunning wraparound terrace, every detail of Hotel Celare has been thoughtfully crafted to create memorable experiences. Guests and locals alike can enjoy exceptional dining at The Vick Rooftop Bar and Iris Cafe, relax in our stylish gathering spaces, or recharge in our 24/7 fitness center before exploring everything the surrounding neighborhood has to offer.

At Shaner Hotels, we believe our associates are the key to delivering extraordinary hospitality. Whether you're beginning your hospitality career or looking for your next opportunity to grow, Hotel Celare offers a collaborative environment where innovation, service excellence, and professional development thrives.

Be part of one of Cincinnati's most exciting hospitality destinations. Join the team at Hotel Celare and discover a career where every day is an opportunity to explore, connect, and create unforgettable guest experiences.

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Responsibilities

Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.