Program Director - Residential and Waiver Services (IRA)

Brooklyn Bureau of Community Services, Inc; New York (NY); On-site; USD 64,350 - 78,650; Full time

Job summary

The Brooklyn Bureau of Community Services, Inc is seeking a Program Director for Residential and Waiver Services in New York. This role oversees the IRA Supportive Housing Program and requires strong leadership, oversight of daily operations, and compliance with Medicaid regulations.

The ideal candidate has a degree in human services and significant experience with developmental disabilities. The position demands excellent counseling, communication, and organizational skills, as well as a commitment to empowering individuals with disabilities to achieve greater independence.

Qualifications

• 3-5 years experience working with persons with developmental disabilities.
• 2 years in supervisory or administrative roles preferred.
• AMAP certification to be completed within 90 days of employment.

Responsibilities

• Oversee daily program operations and ensure compliance.
• Supervise staff and provide training.
• Manage Medicaid billing compliance.
• Ensure full 24/7 staff coverage and emergency support.
• Prepare agency reports and manage budget oversight.

Skills

Counseling skills

Verbal communication

Written communication

Organizational skills

Leadership ability

Education

Bachelor’s Degree in a human services field

Master’s Degree in Psychology, Social Work or related field

Job description

Program Director - Residential and Waiver Services (IRA)

Department: Individual Residential Alternatives (IRA)

Position: Program Director for Residential and Waiver Services

Program: Individual Residential Alternative Supportive Housing

Reports to: Division Director for Services with Developmental Disabilities

Location: 1825 Atlantic Avenue, Brooklyn, NY 11233

Hours: Monday-Friday 9am-5pm; must be available to respond to after‑hours emergencies and urgent operational needs

Salary Range: $71,500 - $71,500

The Program Director is responsible for the oversight and management of the Individual Residential Alternative (IRA) Supportive Housing Program which provides 12 studio apartments, including 8 IRA units and 5 Individual Support Services (ISS) units, for individuals with developmental and intellectual disabilities and the Community Habilitation and Hourly Waiver Respite programs.

The programs are designed to support individuals in developing the skills needed to achieve greater independence while promoting community integration, self‑determination, and an enhanced quality of life. Through person‑centered planning and individualized supports, residents are empowered to build meaningful relationships, participate actively in their communities, and lead productive, fulfilling lives. The program fosters an environment that encourages growth, choice, and inclusion, enabling individuals to reach their personal goals and maximize their potential.

Responsibilities

• Oversee daily program operations; of the Community Habilitation, Supportive IRA, ISS (housing subsidies) and Respite program respond to and report emergencies/incidents
• Facilitate introductions between DSPs and individuals receiving Community Habilitation services
• Oversee our individualized, person‑centered residential program for adults with developmental disabilities.
• Supervise staff comprised of Direct Support Professional, a part time Nurse and Nutritionist. Provide staff training to assure high quality programming and adherence to regulations.
• Review and approve monthly attendance billings to assure Medicaid compliance and conduct monthly chart reviews to ensure OPWDD program and Medicaid billing compliance.
• Ensure full 24/7 staff coverage. Responsible for emergency coverage. Some evening and weekend hours required.
• Oversee pre‑admission, admission and discharge planning.
• Ensure compliance with all BCS and OPWDD policies and procedures. Ensure that medical, nursing and nutritional needs are met and planned for, coordinated and implemented on an individualized basis. Ensure that medication policies are properly adhered to by qualified personnel and that employee AMAP Certifications are renewed annually and records are maintained.
• Accompany residents, as needed, to specialty, psychiatric and surgical appointments.
• Prepare monthly, quarterly and annual agency reports.
• Provide fiscal program oversight to assure the program operates within budget.
• Oversee petty cash, ensuring all documentation is present and in accordance with agency purchasing policies and procedures.
• Oversee Resident Individual Accounts and Personal Needs Allowance (PNA) in accordance with established agency procedures
• Develop and review service plans on a routine basis but no less than quarterly to ensure service plans are implemented as written. Ensure that the service planning process is individualized.
• Ensure that positive relationships are maintained with families, guardians, correspondents and/or other advocates through ongoing communication and meetings.
• Other duties as assigned

Qualifications

• Bachelor’s Degree in a human services field required. Preferred areas of concentration Psychology, Social Work, Special Education, Sociology, Rehabilitation Counseling, Human Services, or Healthcare Administration. A Master’s Degree in Psychology, Social Work, or related Human Service Field preferred.
• Must have strong counseling skills; strong verbal and written communication; strong organizational skills and demonstrated leadership ability.
• A minimum of 3-5 years related experience working with persons with developmental disabilities with at least two years in a supervisory or administrative experience highly preferred.
• Valid New York State Driver’s License preferred; Ability to drive a 16 passenger van is a plus.
• AMAP certification must be attained within 90 days of employment.
• Extensive knowledge of NYS OPWDD compliance standards, with a track record of successfully implementing Medicaid regulations and managing billing integrity.
• Strong background in supervising 24/7 residential services and ensuring compliance within OPWDD‑certified settings required.
• Funder required criminal background check and finger printing required.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.